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Taco Bell Practice Questions and Answers 2023 with complete solution
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Taco Bell Practice Questions and Answers 2023 with complete solution
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TACO BELL MIC CERTIFICATION1. Ensures the right number of people are scheduled and adjusts as need-
ed.: MIC reviews the daily schedule and evaluates customer service
needs vs. scheduled; confirms prep cycles. Determines if or where
adjustments are needed.
2. Use deployment chart to assign Team Memebers specific tasks: Ensure
MIC posts and assigns secondary or cleaning tasks to Team Members
throughout the day.
3. Communicate goals for the shift: MIC communicates shift goals,
focuses on customers, and executes secondary tasks.
4. Uses HME Timer or dashboard display to track and post day part
results.-
: MIC communicates results to the team and records results on SWS
tracking.
5. Turns restaurant alarm system on and off.: Have MIC teaches you to
activate and deactivate alarm.
6. Conducts Pest walk: Completes a pest walk. Knowledge of pest
escalation procedure.
7. Correctly accesses Answer System as needed. Ask MIC to locate
answer system.
8. Correctly accesses and uses learning zone: MIC can demonstrate
how to check for training completion, reset password, and run team
matrix report.
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, 9. Executes the customer satisfaction walk: MIC completes all customers
sat- isfaction walk details using MIC Card as a guideline.
10. Adjusts people or ingredients if sales are trending above or below
plan.-
: Per adjusting to the Business Job Aid
11.Completes end-of-day inventory count: Two items for MIC to
inventory.
12.Directs Team Members to do their tasks by using Ask, Explain, Check,
and Thank: Ensure MIC can ask Team Members to do a task, explain
expectations and check understanding. Thank them for agreeing to do
the task.
13.Reviews daily/weekly count sheet: Pick two items to compare actual
results to ICOS target.
14.Correctly completes a shift change: Check ingredient prep levels
prior to shift change, audit and settle drawers, completes shift change
in back of house system, and reviews Mangers Log and discusses any
issues with incoming manag- er.
15.Monitor and verify that all food and product quality standards are
achieved.: MIC coaches Food Champions on proper food and product
quality,
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