Class notes
Culture
- Course
- Institution
A look at what is culture, culture within a company and how to change culture via a groupthink.
[Show more]
1 review
By: montykaren • 3 year ago
Seller
Follow
MarkC57
Reviews received
Content preview
CultureDefinition:
This is the attitudes, ideas and beliefs that are shared by employees in a particular
organisation.
Culture Types:
Power: Dominance of one/small number of individuals. Make key decisions. May exist in a small
business or part of a larger organisation. Power is usually dominated by strong central figure.
Role: Hierarchical, individuals have clear roles to perform which are closely specified. Work
closely to job description + follow rules.
Task: Teams are formed to complete particular tasks. Team is empowered to make decisions +
be creative. Matrix type of organisational design could be used.
Person: Individualistic, allowed to express themselves + make decisions. Formal structure is
absent.
What Determines Culture:
Employees - from fellow workers.
Influenced by recruitment policy - high fliers, high salaries - dynamic + forward looking culture.
Clear MS + objectives help create culture.
Important as - impacts way people work + effort made also how they threat customers.
Changing Culture:
Culture ingrained + deep set may face resistance - change personnel at top or change location -
break up culture.
Change management programme necessary:
1. Change from top - lead by example.
2. Clear understanding of change.
3. Participation - less likely to resist + conflict resolved at early stages.
4. Good communications + feedback - reduces alienation + fear.
5. Training + support - reduce fear of inadequacy.
6. Democratic/paternalistic style - act as helpers/facilitators.
7. Reward system.
Groupthink:
Process - members of group - reach consensus with minimal conflict.
The business activities may not be fully analysed as group cohesiveness is wanted.
Independent thinking may be ignored thus no detailed analysis or evaluation of alternate ideas
may be provided.
Groupthink discourages creativity or individual responsibility, no one will be thinking about
their own ideas or how to improve on those already proposed or in place meaning the business
may no longer develop and regularly improve.
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller MarkC57. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $3.88. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
52510 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now