NAB core + los section 1 (customer care, supports, and services) questions with complete solutions

The level of hospice care where family members provide a significant amount of the care: 1) Respite Care 2) General In-Patient Care 3) Continuous Home Care 4) Routine Home Care CORRECT ANSWERS: 4 What is the minimum length of time that resident medical records must be retained? 1) 7 years 2) 5 years 3) 10 years 4) 3 years CORRECT ANSWERS: 2 A health insurance plan where members can go to any Medicare-approved doctor or hospital: 1) HMO (Health Maintenance Organization) 2) SNP (Special Needs Plan) 3) PPO (Preferred Provider Organization) 4) PFFS (Private Fee-For-Service) CORRECT ANSWERS: 4 A facility which takes care of patients who do not require skilled nursing: 1) Skilled Nursing Facility (SNF) 2) Assisted Living Facility (ALF) 3) Continuing Care Retirement Facilities (CCRC) 4) Intermediate Care Facility (ICF) CORRECT ANSWERS: 4 Which of the following mandates that all residents must be informed in writing of their rights to refuse medical treatment? 1) The Elder Justice Act of 2009 2) The IMPACT Act of 2014 3) OBRA 87 4) OBRA 90 CORRECT ANSWERS: 4 Physician visits should be recorded in the medical record: 1) At the end of the RN's shift 2) As soon as they take place 3) On a weekly basis 4) At the end of the day CORRECT ANSWERS: 2 A health insurance plan where members must use specific health care providers: 1) SNP (Special Needs Plan) 2) PFFS (Private Fee-For-Service) 3) PPO (Preferred Provider Organization) 4) HMO (Health Maintenance Organization) CORRECT ANSWERS: 4 A facility which has a range of different accommodation and service options depending on the resident: 1) Assisted Living Facility (ALF) 2) Continuing Care Retirement Facilities (CCRC) 3) Skilled Nursing Facility (SNF) 4) Intermediate Care Facility (ICF) CORRECT ANSWERS: 2 The level of hospice care which provides pain control that cannot be administered at home: 1) Respite Care 2) Routine Home Care 3) Continuous Home Care 4) General In-Patient Care CORRECT ANSWERS: 4 Which of the following statements about a resident's medical record is incorrect? 1) Medical records can be subpoenaed by a