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Summary 3.4 Organizational Psychology

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This document is a complete detailed summary with pictures of all the articles and lectures from course 3.4 of the Erasmus Rotterdam University International Psychology course: Organizational Psychology

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  • March 16, 2023
  • 302
  • 2022/2023
  • Summary
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ORGANIZATIONAL PSYCHOLOGY




Lecture 1 - Organizational Structure &
Strategy
What is organizational psychology?

,The 3 levels:

1. Micro or individual level
2. Meso or group level → group behavior (e.g. department)
3. Macro or organizational level




Priorities for 2022 in organizations:

➢ Data-driven HR policies → scientific approach
➢ Increase internal mobility → how to use what you already have rather
than find new people (which can be challenging)
➢ Reform working conditions

, ➢ Mental health




Priorities for 2023 in organizations:

➢ Flexibility thanks to fluid HR (e.g. hybrid etc..)
➢ Accelerated digitalization
➢ Smart SPend Management
➢ Employees want personalization → more modern organizational theory
→ we need to stop wor with the workforce in a single way → should be
tailored around the individual

,How do Organizations Differ?

Porter’s Five Forces that shape strategy → these forces can
be high or low for different companies

➢ every CEO should answer these 5 forces otherwise they wouldn’t know how to
place their organization in the market

1. Threat of New Entrants → how new entries (e.g. Uber) shape competition by
being a threat to other organizations → how much of a threat to other
organizations would the entrance of uber be in the market

Example Uber: not very high

2. Power of Suppliers → where the company is buying from/getting their supplies
(not the companies themselves)

Example Uber: low → they are replaceable and not unionized

3. Power of Buyers → clients → if clients can easily move from one company to
another to buy what is most convenient for them → they have a lot of power

Example Uber: high → no switching costs between services, can easily decide to use
taxis, metros etc..

Example: If you switch from Netflix to Disney + and had to pay a price to
unsubscribe/switch → power of buyers would be lower

4. Threat of Substitute Products or Services

Example Uber: low/ medium (uber is a substitute for taxi, not the other way
around)→ very rarely high

, Still relevant today? YES but with 4 additional points:

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