ISDS 705 - Module 6 questions with correct answers 2023

ISDS 705 - Module 6 questions with correct answers 2023business processes A process that is focused on achieving a goal for a business • As processes become more complex, documenting becomes necessary document management systems Ø Versions and timestamps Ø Approvals and workflows Ø Communication Business Process Modeling Notation (BPMN) is an extension of the traditional flowchart method by adding more diagramming elements for descriptions of business process. The objective of BPMN is to support business process documentation by providing intuitive notations for business rules Data Flow Diagram (DFD) The central concept of DFD is a top-down approach to understanding a system. The top-down approach is consistent with the system concept that views a system in a holistic manner and concerns an understanding of a system by examining the components and their interactions within the system. Unified Modeling Language (UML) is a general-purpose modeling tool in the field of software engineering for constructing all types of computerized systems. UML includes a set of various types of diagrams with different subjects of modeling and diversified graphics styles. Business process management (BPM) an intentional effort to plan, document, implement, and distribute an organization's business processes with the support of information technology Ø Empowering employees Ø Built-in reporting Ø Enforcing best practices Ø Enforcing consistency Business process re-engineering (BPR) use the power of modern information technology to radically redesign business processes in order to achieve dramatic improvements in their performance role of ISO certifications Many organizations now claim that they are using best practices when it comes to business processes. In order to set themselves apart and prove to their customers, and potential customers, that they are indeed doing this, these organizations are seeking out an ISO 9000 certification people 5th component of IS creators of IS Ø Systems analyst Ø Programmer / developer Ø Computer engineer - Hardware / software / network / systems / software engineer IS operators & admin Ø Computer operator Ø DBA (database administrator) Ø Help desk / support analyst Ø Trainer Ø CIO Ø Functional manager (ERP management) Ø Project manager Ø Security officer Ø Other emerging roles Role of certifications are designations given by a certifying body that someone has a specific level of knowledge in a specific technology. This certifying body is often the vendor of the product itself, though independent certifying organizations also exist For many jobs, such as those involving networking or security, a certificate will be required by the employer as a way to determine which potential employees have a basic level of skill. For those who are already in an IT career, a more advanced certificate may lead to a promotion. organizing the IS function In the early years of computing, the information-systems function (generally called "data processing") was placed in the finance or accounting department of the organization. As computing became more important, a separate information-systems function was formed, but it still was generally placed under the Chief Financial Officer and considered to be an administrative function of the company. By the 1980s and 1990s, when companies began networking internally and then connecting to the Internet, the information systems function was combined with the telecommunications functions and designated as the Information Technology (IT) department. As the role of information technology continued to increase, its place in the organization became more important. In many organizations today, the head of IT (the CIO) reports directly to the CEO IS users innovators, early adopters, early majority, late majority, laggards Globalization refers to the integration of goods, services, and culture among the nations of the world • GUI popularizing the PC • Internet infrastructure • Software for automation and integration of business processes Global Firm • Ability to locate expertise and labor on a global scale • Ability to operate 24 * 365 • Larger market for their products Challenges - Infrastructure differences, labor laws and regulations, legal restrictions, language, customs, and preferences Digital divide - economic, usability, empowerment divide Code of Ethics outlines a set of acceptable behaviors for a professional or social group Drawbacks - No legal authority, largely voluntary, comprehensiveness, etc. Intellectual property copyright (first sale doctrine, fair use, open source software - creative commons), patent, trademark, etc. Privacy personally identifiable information (medical records, biometrics, etc.)