Exam (elaborations)
2023 Milestone 5 unit 5 Sophia Conflict resolution - GRADED A+
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2023 Milestone 5 unit 5 Sophia Conflict resolution - GRADED A+
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You passed this Milestone16 questions were answered correctly.
6 questions were answered incorrectly.
1
Which of the following terms describes the set of relationships between components
and their behaviors within a system?
•
Interconnectivity
•
Structure
•
Inputs
•
Outputs
CONCEPT
What Are Systems?
2
Which of the following may be a challenge for conflict resolution in the workplace?
•
There may be status differences between the conflicting parties.
•
There may be union laws that conflict with some resolution processes.
•
All of the answer choices are correct.
•
The resolution process may run counter to the existing channels of communication.
CONCEPT
Adapting CR Processes to Workplace Rules
3
Which of the following best describes Social Identity Theory?
•
A theory stating that social systems tend toward entropy
•
A theory stating that self-identity is a product of personal experience
, •
A theory stating that following group norms weakens a person's self-identity
•
A theory stating that groups tend to compare themselves in relation to other groups
CONCEPT
In-Groups, Out-Groups, and Social Identity Theory
4
Which of the following is NOT a standard element of divorce mediation?
•
Attorneys advising clients on the legalities of potential agreements
•
A participation agreement preventing attorneys from representing mediation clients in
later litigation
•
A judge formalizing agreements as a divorce decree
•
Parties agreeing to solutions that a court would consider illegal
CONCEPT
Divorce Mediation
5
What is the most common reason someone may feel he or she is part of a group?
•
A perception of being similar to others in the group
•
A perception of being inferior to others in the group
•
A perception of being different from others in the group
•
A perception of being superior to others in the group
CONCEPT
Why and How Do Humans Group?
6
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