Case
OE46a Professionele vaardigheden
- Course
- Institution
Dit verslag bevat het portofolio Professionele Vaardigheden 2B van de opleiding Business Studies. Dit vak is gehaald met een 9,7!
[Show more]
2 reviews
By: krooder • 1 year ago
By: charmainemeghoe • 1 year ago
Seller
Follow
maartenlagerweij57
Reviews received
Content preview
22 MEI 2022OE46A: PROFFESIONELE VAARDIGHEDEN 2B
MAARTEN LAGERWEIJ - 674787
HABSVT2B – BUSINESS STUDIES – INHOLLAND HAARLEM
,Auteur: Maarten Lagerweij - 674787
Vak: OE46A – Professionele Vaardigheden 2B
Klas: HABSVT2B
Opleiding: Business Studies
Onderwijsinstelling: Hogeschool InHolland Haarlem
Docent: Onbekend
Datum: 22 mei 2022
OE46A – Professionele Vaardigheden 2B – Maarten Lagerweij - 674787 1
,Voorwoord
Dit verslag bevat het portofolio Professionele Vaardigheden 2B van de opleiding
Business Studies. Het vak professionele vaardigheden bestaat uit verschillende
onderdelen. De onderwerpen van de verschillende onderdelen waren: Acquisitie,
overbruggen van weerstand, etiquette en zakelijke communicatie,
Dit verslag is gemaakt met behulp van het beoordelingsformulier OE46A –
Professionele vaardigheden 2B en de studiehandleiding. Graag wil ik de docenten
bedanken voor de verschillende workshops.
Ik wens u veel plezier met lezen!
Maarten Lagerweij
Haarlem, mei 2022
OE46A – Professionele Vaardigheden 2B – Maarten Lagerweij - 674787 2
, Inhoudsopgave
Inleiding ......................................................................................................................................................... 4
Hoofdstuk 1 - Acquisitie ................................................................................................................................. 5
1.1 Projectgroep ................................................................................................................................................. 5
1.2 Resultaten acquisitie .................................................................................................................................... 5
1.3 Acquisitie conclusie aan de hand van STARR-methode ................................................................................ 6
Hoofdstuk 2 – Overbruggen van weerstand .................................................................................................... 7
2.1 Luistertechnieken ......................................................................................................................................... 7
2.2 Doorvragen .................................................................................................................................................. 8
2.3 Spiegelen ...................................................................................................................................................... 8
2.4 De overredingstheorie van Cialdini .............................................................................................................. 9
Hoofdstuk 3 – Etiquette ............................................................................................................................... 11
3.1 Etiquette gebieden ..................................................................................................................................... 11
3.2 Gesprekken met gesprekspartners ............................................................................................................. 11
Hoofdstuk 4 – Zakelijke communicatie ......................................................................................................... 13
4.1. Personal audit ........................................................................................................................................... 13
4.1.1 Stap 1: Wie ben ik? ............................................................................................................................. 13
4.1.2 Stap 2: Wat kan ik? ............................................................................................................................. 16
4.1.3 Stap 3: Wat wil ik? .............................................................................................................................. 17
4.2 Sollicitatiepitch ........................................................................................................................................... 19
Bibliografie................................................................................................................................................... 20
Bijlagen ........................................................................................................................................................ 21
Bijlage A – C.V. Maarten Lagerweij .................................................................................................................. 21
Bijlage B – LinkedIn Maarten Lagerweij ........................................................................................................... 23
OE46A – Professionele Vaardigheden 2B – Maarten Lagerweij - 674787 3
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller maartenlagerweij57. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $8.05. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
53340 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now