CPRP Parks & Rec Exam Study Guide 1 latest updated

Operations management consists of what 3 components? - Answer- Planning and Management, Maintenance Management and Facility Operations Purpose of needs assessment - Answer- To receive feedback from the communities' attitudes, opinions and perceptions of the parks. The recreation agency conducts a resources survey to provide the community with what? - Answer- Programming, facilities, park areas, and services Assessing natural resources requires consideration from what 4 areas? - Answer- Environmental Impact, Access, Developmental Features, Maintenance and Operations Environmental Impact - Answer- To develop a plan to preserve the natural environment, resulting from an organization's activities, products, or services that should be beneficial to both visitors and the environment Access - Answer- A way of entering or leaving that requires the least disturbance to the natural resource area. Developmental features - Answer- Man-made and natural resources that enhances user participation and increases the aesthetic value of the area. Staffing and maintaining a natural resource area requires what 3 elements? - Answer- Personnel, equipment and money When conducting a needs assessment for facility development name some areas of focus. - Answer- Demographic, current participation, attitudes and opinions, barriers facing users, future interests and needs, current satisfaction of facilities and services, safety issues, suggestions for improvement What are the 3 types of fixed asset inventories? - Answer- Real estate, capital items, special assets real estate - Answer- Deeds and legal descriptions of the land including all the natural resources and permanent buildings on it. Capital items - Answer- More expensive organizational products with a longer useful life, ranging from office and fitness equipment to automobiles Name some examples of special assets that may be inventoried. - Answer- Zoo animals, painting in an art gallery, plants in an arboretum Commodities - Answer- Products or goods that carry little value but are needed in maintaining the programs operation and day to day functions Why is it important to plan ahead for capital improvement programs? - Answer- To identify future needs, provide long-term financing for special projects and coordinate community growth. True or False: A typical part of a checklist for opening a facility should be to inspect the site or facility for potential hazards to staff and users. - Answer- True True or False: Assessing infrastructure (utilities, parking, floodplains) should be solely done by the planning commission. - Answer- False - This should be a cooperative effort in addition to the Parks & Recreation personnel, local school district(s), planning commissions, other city departments, and/ or local business True or False: Site plans are an estimate of a proposed facility and/or park area. - Answer- False - Site plans are an accurate, clear, scale depiction of the dimensions and angles of a proposed facility or park area. True or False: A site master plan should exist for each area and facility within the park and recreation agency. - Answer- True True or False: Any facility built or modified after 1992 must be readily accessible for people with disabilities. - Answer- True The park and recreation professional should adhere to 4 guidelines in preparing for emergencies and the unexpected; what are they? - Answer- 1. Identifying potential treat 2. Create an emergency operations plan 3. Develop an evacuation plan for buildings and facilities 4. Establish mail-handling precautions and protocols to identify suspicious letters or packages. In general, building safety and security inspection checklist should be developed for what 4 areas? - Answer- Opening, closing, operating and monitoring procedures for each facility What are some of the safety inspections that should be done on a regular basis? - Answer- Inspections of the sprinklers, fire alarms, fire/security doors, downspouts/drains, flammable liquids and chemicals, heating/AC systems, housekeeping problems and personal protective equipment Strategic Plan - Answer- Plans for operations, program, marketing, facility, and natural resources. SWOT analysis - Answer- Determine Strengths, Weaknesses, Opportunities, and Threats Master Plans - Answer- Cover parks, natural resources, and facilities Marketing Plans - Answer- Cover all aspects of marketing Program plans - Answer- Detail programs currently offered as well as future programming needs Making partnerships work requires: - Answer- 1. Open communication 2. Collaborative type of give and take where both parties benefit in some way 3. Articulated understanding of each agency's needs, roles & responsibilities are 4. Written agreement What should a written partnership agreement contain? - Answer- 1. Outline of each agency's responsibilities 2. Legal responsibilities and liabilities 3. Staff and program supervision details 4. Quality control 5. Partnership dissolution and review of processes What are some reasons partnerships typically fail? - Answer- 1. Lack of communication 2. Lack of evaluation of the agreement or partnership 3. Loss of control or resources by one agency 4. Lack of trust among partners Evaluation - Answer- Collecting data to demonstrate the value, worth, or strength/weaknesses of something. Used by the organization, not outside organizations to make improvements and guide decisions Research - Answer- Systematic investigation of a problem in the field or an area where investigation is needed. Based on theory and more generalized. It is designed to add to knowledge base of the profession. A supervisor wants to advertise an event based on the organization's marketing plan. The underlying purpose of a marketing plan for a public organization is to: - Answer- serve more people. In determining the cost per participant for a program, the required calculation involves dividing: - Answer- expenses by total # of participants When an individual wishes to donate securities, stocks and bonds to an agency, they are donating _________. - Answer- Assets What is the best means to properly handle cash at recreation centers? - Answer- Implement detailed policies and procedures for cash collecting The process by which a national association provides recognition to individuals who have met specific qualifications is called ______________. - Answer- certification What is the most effective way to reduce the number of severe injuries on a playground? - Answer- Maintain proper surfaces An individual who is deaf has signed up to participate in a guided nature hike offered by the local park & recreation agency. The individual has requested a sign language interpreter. The parks & rec agency should: - Answer- Make arrangements for a sign language interpreter Population - Answer- Everyone who comprises a particular group Sample - Answer- A portion of the population (Ex: Adults, age 25-55 can be selected from the entire community) Random sampling - Answer- Everyone in the population has an equal chance of being selected for participation. Should be used whenever possible. Systematic - Answer- When every "nth" person is selected to participate in the study. Purposive (purposeful) sampling - Answer- Selects certain people because they represent a desired group. Convenience sampling - Answer- A group of people who are convenient or accessible. Increased error rate, but used when the researcher has access to the needed group. Mail surveys - Answer- Most common type of survey used. Sampling method is selected (usually random sampling) and participants are mailed a survey. Often used for strategic planning. Group administration surveys - Answer- Done when there is a clustering of people at an activity. Could be surveyed regarding the activity itself or regarding a research issue. Focus groups - Answer- Gathering of participants in the same room and ask/answer questions verbally. Responses are recorded by a facilitator, hearing other responses sparks thoughts, used for brainstorming. Telephone surveys/interviews - Answer- Acquire a list of telephone numbers and call, and ask a series of questions. Cheaper and personal interaction, but hang-ups limit data collection. Internet survey - Answer- Participants are sent a link to a website and complete survey. Becoming more popular. Results are sent directly to the researcher. Downside - miss those without internet Policy Statements - Answer- Designed to provide general courses of action that will achieve organizational goals and objectives Rules - Answer- The specific actions required to implement the policies Policy distribution - Answer- Policies should be put into writing and then distributed to all employees once they are approved by the governing body. Records should be kept of to whom and when policies were distributed. Staff members should sign off indicating they have received and understand the policies. Risk management - Answer- An area of responsibility for reducing or preventing personal injury and financial loss through implementation of safety and security practices. Accident reports - Answer- Should identify where accidents occur, the severity of the accident, the time of day and whether the activity was supervised or unsupervised. The reports should NOT record opinions or comments about the cause of the accident or how the accident could have been prevented. Emergency prevention - Answer- All staff should be first aid and CPR trained. First aid kits should be in all facilities and locations. Portable first aid kits should be available for off-site programs. What should releases and waivers include? - Answer- Recognition of the nature of the activity and potential risks. Reference to specific rules and regulations. Acknowledgement that the participant has sufficient level of physical fitness. Use of clear and understandable language so the person signing knows what they are signing. A place to sign by the participant or a guardian if the participant is under 18. An agreement to participate - Answer- A document often used with minors. It describes the activities and dangers associated with it. It also includes rules of conduct that the guardian should discuss with the participant. Processes to encourage public input regardin