ServiceNow Certified System Administrator Exam 2021

ServiceNow Certified System Administrator Exam 2021 Application Platform-as-a-Service (PaaS) The ServiceNow Platform operates on this type of model: cloud-based computing model which provides the infrastructure needed to develop, run, and manage applications IT, employee, and customer Now Platform digitizes _________________ workflows web-based UI build on top of a flexible table schema (single system record and common data model) Now Platform architecture service availability, backups, and security Now Platform architecture aids with... prebuilt libraries, tools, templates, scripts, and integrations ServiceNow features to help create applications multi-instance, single system for enterprise, secure, compliant, and scalable SerivceNow Now Platform resides in the cloud, making it... tenant; instance other cloud platforms utilize multi-__________ architecture, whereas the Now Platform utilized multi-_________ architecture redundancy; advanced high availability _______________ helps with AHA, which stands for ________________ web UI, mobile app, and Service Portal Now Platform interfaces users, groups, and roles comprise role-based access control RBAC role a collection of permissions in the Now Platform system administrator, specialized administrator, approvers, and ITIL OOTB base system roles one-to-many users have a __________________ relationship with groups and roles true T or F: roles can contain other roles true; self-service users T or F: users can still log into ServiceNow without any assigned role permissions user authentication first level of security applied when logging into ServiceNow local database, external SSO, LDAP, OAuth 2.0, digest token, MFA - TOTP ServiceNow methods of authentication banner frame, application navigator, content frame main screen elements of Now Platform UI user menu, help, global search, connect, system settings, and banner logo and text options in the banner frame of the Now Platform UI