Apco Public Safety Telecommunicator 1 with correct answers 2023

Apco Public Safety Telecommunicator 1 with correct answers 2023True/False: The term "PSAP" stands for "Public Safety Access Point". False True/False: Professionalism is defined by who you are, what you do, and how others perceive you. True True/False: Ethics involves an individual's personal, professional, and organizational rules of conduct. True True/False: The three primary disciplines of public safety communications are law enforcement communications, fire service communications, and emergency management communications. False True/False: The term "vital services" defines the primary functions or tasks of public safety communications systems. True True/False: Quality Assurance programs in the PSAP include actions taken to ensure that standards and procedures are met and followed. True True/False: A policy is a guide to action, and a procedure is a guide to thinking. False True/False: Because the telecommunicator cannot see callers on the phone, nonverbal communication plays no part in handling public safety calls for service. False True/False: A question that cannot be answered "yes" or "no" is referred to as an open-ended question. True True/False: When called upon to testify in a legal case, keep answers simple, and if at possible answer yes or no. True