In the case study provided, TII embarked on a comprehensive organizational development
and change initiative to address the challenges they were facing. Let us discuss the four
activities involved in the general model of planned change and indicate whether these steps
were followed in the case study.
1. Entering and Contracting:
The first step in the general model of planned change involves entering and contracting,
where the focus is on deciding whether to engage in a planned change program and
committing resources to the process. This includes gathering initial data, discussing
problems or opportunities with managers and other organization members, and developing
a contract to engage in planned change. In the case study, TII leadership recognized the
need for change as the company struggled with communication breakdowns, employee
turnover, and declining product quality. Dr. Lisa Roberts, a renowned organizational
Terms of use
development consultant, was brought in to lead theBychange
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aligns agreethe
to:
• Use this document as a guide for learning, comparison and reference purpose,
activity of entering and contracting as TII decided to engage in a planned change program
• Not to duplicate, reproduce and/or misrepresent the contents of this document as your own work,
and committed resources • toFully
theaccept the consequences should you plagiarise or misuse this document.
process.
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