Chapter 11 Intro to Radiologic Imaging Sciences & Patient Care

Chapter 11 Intro to Radiologic Imaging Sciences & Patient Care Legal document prepared by living, competent adult to provide guidance to the health care team if the individual should become unable to make decisions regarding his or her medical care; may also be called a living will or durable power of attorney for health care - Advanced Directive Exchange of information, thoughts or messages - communication interpersonal rapport - communication includes the accurate conveyance of information, clear self-expression, and transmission of information and ideas to others. Medical charting and documentation is a form of communication between health care professionals - communication ability to evaluate, perceive, and control emotions - emotional intelligence someone who has been admitted to the hospital for diagnostic studies or treatment - inpatient exchange of information, thoughts, or messages using methods other than the actual words of speech - nonverbal communication tone of voice, speed of speech, facial expressions, and position of the speaker's extremities and torso - expresses what type of communication? - nonverbal patient who comes to a health care facility for diagnosis or treatment but does not usually occupy a bed overnight - outpatient application of light pressure with the fingers - palpation music of language; cadence and rhythm of speech - paralanguage objective evaluation and determination of the status of a patient - patient assesstment ability and right of patients to make independent decisions regarding their medical care - patient autonomy messages sent using spoken words - verbal communication the exchange of information or thoughts; can be dramatically shaped by vocabulary, clarity, tone, pitch of voice, and even the organization of sentences - this type of communication is what? - verbal The repercussions of poor communications include: - 1. Feelings of betrayal 2. Propagating distrust 3. Misinterpretation of signals and events 4. Accumulation of problems 5. Deterioration of relationships The core of _______ ____________ is understanding where the other person is coming from - true communication good communication can't exist without _________ ________ - honest listening When it is apparent that you are _______ ________, absorbing a point of view, and taking it into consideration you are setting the groundwork for your needs to be expressed and hopefully understood - active listening Past generations were considered culturally homogenous but today we have ________ _________ - cultural diversity Culture is determined by - language and customs How does culture diversity affect you as a healthcare worker? - 1. Modesty and physical contact 2. Men may perceive sickness as a sign of weakness 3. Attitude toward medical community 4. geographic surrounding -advanced equipment 5. Religion 6. bias conditions 7. socioeconomic status 8. non traditional families We have an opportunity to ... - Listen, Reflect, Learn We must open our minds to the possibility that our own ______________ are not universal and that differing ________________ and values of others have validity and importance - perceptions Visual / Body language percentage ? - 55% Voice / Tone / Inflection percentage ? - 38% Contents / Word percentage? - 7% Personal Space measurements - Intimate: 0 - 18 inches Personal: 18 inches - 4 feet Social: 4 feet - 12 feet Public: 12 feet or greater