nonviolent crisis intervention CPI questions and answers 100% correct
CPI Crisis Development Model - answer 1. Anxiety (agitated state).....Supportive (show empathy)
2. Defensive .....Directive (Give simple clear orders)
3. Acting out person.....Non-violent physical crisis interventions (nonharmful control positions to be used as a last resort)
4. Tension reduction.....Therapeutic rapport re-establish communication (de-escalated state)
Anxiety (Agitated state) - answer Noticable increase or change in behavior such as rocking, fists, crying,sweating, clenched jaw etc)
Staff role to Anxiety - answer Supportive - Show empathy be non-judgemental
Defensive - answer Beginning stages of loss of rationality-individual becomes beligerent and challenges authority.
Staff role to defensive - answer staff takes control of potentially escalting situation by
giving simple orders, remind student of goals or guidelines.
Acting-out Person - answer The total loss of control which often results in a physical acting out episode
staff role to Acting-out person - answer use safe nonharmful control and restraint positions used to safely control an individual until he can regain control of his own behavior. Only use as a last resort.
Tension Reduction - answer A decrease in physical and emotional energy that occurs after a person has acted out. Regaining a rational state.
Staff role in Tention Reduction - answer Therapeutic Rapport - re-establish communications with individual who is experiencing tension reduction.
Proxemics (Personal Space) - answer Area surrounding the body that is considered an extention of self. usually 1.5 - 3 feet
Kinesics (body language) - answer non-verbal messages transmitted by the motion and posture of the body. ie facial expressions, gestures.
staff body language - answer staff's body language can escalate or de escalate a given situation (use neutral expressions)
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