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NCTI Field Tech 2 to 3 | 170 Possible Questions and Answers (100% Correct)
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NCTI Field Tech 2 to 3 Possible Questions and Answers (100% Correct)
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NCTI Field Tech 2 to 3 Possible Questionsand Answers (100% Correct)
What is one reason why broadband cable operators install fiber optic cables in
stages instead of changing the infrastructure all at once - Answer Changing
the infrastructure all at once would cause too many service disruptions
What is the difference between FTTN and FTTC - Answer FTTC is allowed a
smaller number of RF amplifiers between the optical fiber and the customer
premises
Which of these components is used in a PON(Passive Optical Network) -
Answer Optical Splitters
Which type of Star topology used in a PON(Passive Optical Network) places the
PON splitters into FATS(Fiber Access Terminals) located deep in the network and
closer to the customer premises than the centralized split - Answer
Distributed Star
Which element of a PON(Passive Optical Network) uses a Bragg grating filter -
Answer OLT(Optical Line Terminal)
Which element of a PON(Passive Optical Network) uses Patch Panels - Answer
ODN(Optical Distribution Network)
What is it about Radio Frequency over Glass(RFoG) that made broadband cable
operators envision using it to make a seamless transition from the legacy
hybrid/fiber coax(HFC) architecture over to a gigabit-capable passive optical
network (GPON) or Ethernet passive optical network (EPON) - Answer RFoG
can operate in parallel with GPON or EPON, which eliminates the need for any
downtime during the transition
How are optical splitters used in the forward path - Answer In the forward
path, optical splitters are used as passive branching devices that divide an optical
signal across multiple output fibers
,Which of the following describes a fiber pigtail - Answer Fiber-optic cable with
pre-connectorized ends
Heat Shrink tubing is installed over the fusion-splice to strengthen and protect it.
When should the heat shrink be installed on the fiber - Answer Before
stripping the plastic coating from the fiber
Which of the following is a method for controlling expectations - Answer
focus on the bigger picture rather than smaller tasks
Which of the following best describes stereotyped thinking - Answer
Presuming that all members of a group have certain characteristics
The attribute of being "active" as a critical thinker means - Answer You
observe and take notes relevant to the issue
What kind of reasoning is described as applying a general statement that you
know to be true to a new situation - Answer Deductive
It is essential to pay attention to warning signs of stress overload. Poor attitude is
one of the behaviors that may indicate that you are overstressed. What are the
symptoms of poor attitude behavior - Answer A significant change in attitude
with a noticeable movement toward negative, hostile, cynical, or paranoid
thoughts
You are at a customer's house and you are asking the customer whether the
problem is intermittent or constant. Which step are you using from the six-step
troubleshooting process - Answer Identifying the problem
Why should you take the time to take notes and accurately record data at each job
location - Answer Notes and recorded data are tools that can help you
accurately remember events at a site that can help you determine a plan of action
or evaluate the decisions you made
, You are at a customer's home and you believe you have solved the problem.
When you check to be sure there are no new problems, which step are you using -
Answer Verifying the Solution
To break the habit of a negative self-talk cycle - Answer Tell yourself "not
now" and move onto a positive thought whenever negative thoughts occur
By taking control of the expectations you have you are - Answer more likely to
improve your motivation and be a better problem solver
Which of the following characterizes the successful troubleshooter - Answer
Someone with an inquisitive and relentless desire to solve and fix problems
What must a technician be aware of when analyzing a Digital TV(DTV) problem -
Answer There is frequently more than one contributor to a specific DTV
service problem
After a digital TV(DTV) service problem has been analyzed and possible causes
considered, what is accomplished by isolating the various network elements -
Answer It narrows the scope of likely problem sources
During which step of the six-step troubleshooting process for a digital TV(DTV)
service problem are QAM(Quadrature amplitude modulation) channel
measurements typically taken - Answer Diagnosing symptoms
When replacing a splitter to resolve a digital TV(DTV) service problem, what does
confirming the splitter output levels before attaching the output connectors do? -
Answer Confirmation reinforces the tech's confidence that the problem will
be resolved by replacing the splitter
Which of the following DTV(digital TV) trouble calls could have been avoided with
customer education about the product - Answer the digital set-top box(STB)
overheats
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