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Innovation and quality management complete

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All tasks with summaries of all literature and answers on all learning goals. Furthermore, a list with need-to-know of all cases for the exam.

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  • October 27, 2016
  • 155
  • 2015/2016
  • Case
  • Unknown
  • 8
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Task 1: challenges in innovation

Ps.

1. Balancing growing challenges in innovation.

2. Bridging the gap between healthcare services and cost-efficiency.

Challenges:

Ethics, implementation, adaptation, (conservative people/ technical approach)

Keep up with the speed of development: how long will the innovation last?

When is it outdated? Money legal obstacles access

Is it always good to innovate?--> outweight benefit/costs/disadvantages

Not every innovation is good

Who will pay for the innovation and who gets the benefits of it? (stakeholders might push
their opinion through for their benefits?)

l.g.

1. what is an innovation?/ what is a healthcare innovation?

2. what are the different types of healthcare innovation?



Summary book: making innovation work

Chapter 1:

Innovation can influence the direction of the industry (apple itunes+ipod).  making
important changes to the dominant business model can change the industry and give the game
changer a leader role.

Also an important source to, with the use of social innovation and social entrepreneurship,
change government. With micro credits (lower risks, higher interest rates), people with debts
gained more money and increased their standard of living.

One innovation is just a start, an opportunity. It must be followed by a successive stream of
innovations in order for an organization to stay market leader because competitors will follow
you.

Innovation is the effort to create purposeful focused change in an enterprise’s economic or
social potential. (not the competitive part)

, innovation = built a total brand value by innovating to deliver consumer value and
customer leadership faster, better and more completely than your competition. Encourage
risk-taking.

,Don’t pause after innovation, keep innovating in order to stay your competitors ahead.

Innovation can result in revenue growth, a stronger bottom line, improved customer
relationships, more motivated employees, enhanced performance of partnerships and
increased competitive advantage.

Each company creates its own type of innovation by adding its own special touches (for
example: culture, specific knowledge, unique rewards), although the basic ingredients for
innovation are all the same. Changing the innovation results requires proactive management.

How you innovate determines what you innovate. In other words: the results of
innovation aren’t luck.

The elements of innovation- leadership, strategy, processes, resources, performance metrics,
measurement and incentive rewards- and how they are arranged- organizational structure and
culture- have a huge effect on the quality + quantity of the innovation. One doesn’t ask for an
innovation before one knows how the company innovates.

Rules of innovation: periodic health check from the CEO to determine which parts need more
attention.

,

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