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Summary Ruth Sara Aguilar-Saven: Business process modelling: Review and Framework
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RUTH SARA AGUILAR-SAVEN: BUSINESS PROCESS MODELLING: REVIEW AND FRAMEWORKBusiness process: combination of a set of activities within an enterprise with a desired result.
Business process modelling provides a way to understand and analyze a business process facilitate development of
software that supports the business processes.
Increasing business process orientation rapidly growing number of methodologies, techniques and tools
selecting the right techniques/tools is hard.
Pragmatic approaches: concerned with capturing and understanding processes models don’t have to be interactive.
Rigorous paradigms: used for analyzing the process more interaction with models, as models need to present both
dynamic and functional aspects of the process.
Two uses for business process modelling:
Traditional software development pragmatic approach.
Restructuring business processes rigorous paradigm.
Many different models may be needed to analyze business processes depending on the purpose. Every purpose needs
other requirements.
Business processes can be described at different levels of detail depending on the abstraction put into analyzing the
organization, what depends on the purpose of the analysis.
Business processes models are mainly used to either learn about the process, to make decisions on the process or to
develop business process software.
Processes are relationships between inputs and outputs, using a series of activities to add value to the inputs.
Classification of business processes:
Core/primary processes: processes initiated from outside an organization.
Supportive/secondary processes: creates the conditions for the primary process to be carried out supports
core processes by offering sufficient resources.
Flow chart: graphic representation of a program logic sequence, work or manufacturing process, organization chart or
similar formalized structure symbols used as representation for actions/data/flow.
Flow chart modelling method uses flow charts to represent processes and a sequential flow of actions.
Advantages of using flow charts:
Useful for their flexibility: a process can be described in a wide variety of ways.
Flowcharts can quickly help identify bottlenecks and inefficiencies that can be streamlined or improved.
Disadvantages:
Too flexible boundaries of the process may not be clear.
Charts tend to be very big.
No sublayers hard to navigate and find information.
No differences between main and subactivities hard to read.
Flow chart technique is best for processes that need a high level of detail.
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