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ENN1504 EXAM PACK 2023
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ENN1504 EXAM PACK 2023
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ENN1504 EXAMPACK 2023
QUESTIONS
AND ANSWERS
,
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TABLE OF CONTENTS
CHAPTER PAGE
OCT/NOV 2018 .................................................................................................................... 3 – 4
MAY/JUNE 2018……………………………………………………………………………..5-7
MAY/JUNE 2017………………………………………………………………………………7-11
MAY/JUNE 2016………………………………………………………………………………12-15.
NOTES ………………………………………………………………………………………..16-22
OCT/NOV2016…………………………………………………………………………………22-24
PAST EXAM PAPERS………………………………………………………………………..25-76
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OCT/ NOV 2018
MEMO
QUESTION 1: MINUTES OF THE MEETING
4.3 Unfair competition from Debbie’s Digital Den.
The chairperson Ms Mandonsela initiated the meeting by requesting for a brief background of unfair
competition from Debbie’s Digital Den by Mr. Li. In respond to the request Mr. Li said that there was a
problem of which customers were offered unacceptable large discount that caused them Wired Works
to loose. Mr Shama said that the business will face difficulties and there was a possibility of them facing
problems which will hinder their business.
Mr Ngcobo proposed to focus on their own business and sell electronics that are quality and show
them that they are better than the completion. Ms Shama also agreed with Mr Ncgobo’s suggestion and
added that team work should be revised and also not to target on one market but instead focus on
quality in order to get more sales. Furthermore , Ms Mandonsela said that they should report their
predicaments to the Head office so that they could revise their policy on discounts. She added that
team work workshop as well as comparison of Debbie’s products and theirs should be done as a way of
convincing the customers that they were not into competition.
Mr Li also encouraged the staff members to work with the Head Office so that they provide new
brochures and advertisement. The chairperson advised Mr Li to schedule the workshop for the
following week. They all moved to the next agenda.
Chairperson : Ms Mandonsela
Secretary : Your name
Head of sales Department.
QUESTION 2 : MEMORANDUM
MEMORANDUM OF FREE ENTERPRISE.
To: All staff members
From: Human Resource Manager
Date: 1 May 2018
Subject: Mismanagement of funds , protest action and retrenchment of staff as well as closure of
company.
This memorandum saves to inform all the staff members of Free Enterprise company about the
negative publicity rumors of mismanagement of funds, protest action and retrenchment of staff as well
as the closure of the company.
3
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