BCOM exam 1 chapters 1-5 correctly answered 2023

BCOM exam 1 chapters 1-5 correctly answered 2023Interferences - correct answer also called barriers; numerous factors that hinder the communication process organizational communication - correct answer the movement of info within the company structure formal communication network - correct answer a network of communication flow typified by the formal organizational chart; dictated by the technical, political, and economic environment of the organization informal communication network - correct answer a network of communication flow that continuously develops as people interact within the formal system to accommodate their social and psychological needs downward communication - correct answer a type of communication that flows from supervisor to employee, from policy makers to operating personnel, or from top to bottom on the organizational chart upward communication - correct answer a type of communication that is generally a response to requests from supervisors horizontal/lateral communication - correct answer interactions between organizational units on the same hierarchical level internal messages - correct answer messages intended for recipients within the organization external messages - correct answer messages directed to recipients outside the organization context - correct answer a situation/setting in which communication occurs stakeholders - correct answer people inside and outside the organization who are affected by decisions ethics - correct answer the principles of right and wrong that guide one in making decisions that consider the impact of ones actions on others as well as on the decision maker diversity skills - correct answer the ability to communicate effectively with both men and women of all ages, cultures, and minority groups ethnocentrism - correct answer the assumption that ones own cultural norms are the right way to do things stereotypes - correct answer mental pictures that one group forms of the main characteristics of another group, creating preformed ideas what people in this group are like chronemics - correct answer the study of how culture perceives time and its use proxemics - correct answer the study of cultural space requirements kinesics - correct answer the study of body language, which is not universal, but, instead, learned from ones culture telecommuting - correct answer also called teleworking; working at home or other remote locations and sending and receiving work from the company office electronically social media - correct answer a group of internet-based applications that allow the creation and exchange of user-generated content virtual team - correct answer three or more people who collaborate from different physical locations, perform interdependent tasks, have shared responsibility for the outcome of the work, and rely on some form of technology to communicate with one another