Summary
Summary Operations Management
- Course
- Institution
Summary all required chapters. As short as possible but clear
[Show more]
Seller
Follow
tjebberijpma
Reviews received
Content preview
Operational management – chapter 1 , 2 , 4 , 7 , 8 , 9, 10, 14 , 16, 20 ,21Chapter 1
Inputs to the process
- Materials
- Information
- Customers denk aan de kapper.
- Facilities
- Staff
‘operations’ as a function, meaning the part of the organization which creates and delivers services
and products for the organization’s external customers.
‘operations’ as an activity, meaning the management of the processes within any of the
organization’s functions
Operations processes have different characteristics:
- The volume of their output
- The variety of their output
- The variation in the demand for their output
- The degree of visibility which the customer have of the creation of their product
The volume dimension McDonalds hamburgers are high-volume
The variety dimension a taxi offers you a high variety. He picks you up where ever you want
The variation dimension variety of the demand of the customer. Denk aan seizoensgebonden
verkoop
The visibility dimension how much does the customer see of the operation’s activities
Visibility can be mixed. Denk aan een vliegveld; je ziet veel activiteiten maar niet alles
What do operations managers do?
- Directing the overall nature and strategy of the operation
- Designing the operations services, products and processes
- Planning and control process delivery
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller tjebberijpma. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $3.20. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
53068 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now