Summary
Summary Unit 4- decision making for operations
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Notes on unit 4 from AQA a level business - decision making to improve operational performance.
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Some examples from this set of practice questions
1.
What are some external influences on operational objectives?
Answer: - economic environment -competitor efficiency flexibility -technological change -legal and environmental change
2.
What are some internal influences on operational objectives?
Answer: -corporate objectives -finance -human resources -marketing issues
3.
What is the labour productivity formula?
Answer: output per period/ number of employees at work
4.
What are some ways of improving labour productivity?
Answer: -measure performance and set targets -streamline production processes -invest in capital equipment -invest in employee training -improve working conditions
5.
What is the unit cost formula?
Answer: total production costs in periods/ total output in periods
6.
What is economies of scale?
Answer: arise when unit costs fall as output increases
7.
What is labour intensive?
Answer: production that relies on using labour resources and is heavily controlled around employees
8.
What is capital intensive?
Answer: It is production that relies on using capital resources and heavily controlled around machinery
9.
What is capacity?
Answer: The capacity of a business is a measure of how much output it can achieve in a given period
10.
What is capacity utilisation?
Answer: the proportion of a business\' capacity that is actually being used over a specific period
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