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Chapter 22: Quality Patient Care Zerwekh: Evolve Resources for Nursing Today, 9th Edition MULTIPLE CHOICE 1. The primary role of The Joint Commission (TJC) is a. granting magnet status to excellent hospitals. /2023$27.49
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Chapter 22: Quality Patient Care Zerwekh: Evolve Resources for Nursing Today, 9th Edition MULTIPLE CHOICE 1. The primary role of The Joint Commission (TJC) is a. granting magnet status to excellent hospitals. /2023
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Chapter 22: Quality Patient Care
Zerwekh: Evolve Resources for Nursing Today, 9th Edition
MULTIPLE CHOICE
1. The primary role of The Joint Commission (TJC) is
a. granting magnet status to excellent hospitals.
/2023
chapter 22 quality patient care zerwekh evolve resources for nursing today
9th edition multiple choice 1 the primary role of the joint commission tjc is a granting magnet status to excellent
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Chapter 22: Quality Patient Care
Zerwekh: Evolve Resources for Nursing Today, 9th Edition
/2023
abirb.com/test
MULTIPLE CHOICE
1. The primary role of The Joint Commission (TJC) is abirb.com/test
a. granting magnet status to excellent hospitals.
b. lobbying Congress on behalf of Medicare/Medicaid patients.
c. ensuring that medical facilities meet patient safety guabidirbe.lcionme/tse.st
d. inspecting hospitals for compliance of infection control standards.
ANS: C
The Joint Commission (TJC) is the primary accrediting baboirdby.cofmo/rtehstealth care
institutions. Its standards directly address patient safety issues. Magnet status is approved
by the American Nurses Association. TJC does not lobby Medicare/Medicaid issues. The
CDC is the agency that maintains standards regarding infection control for
haobisrbp.ciotaml/tcesot mpliance.
PTS: 1 DIF: Cognitive Level: Knowledge/Remembering
REF: p. 506 OBJ: Identify the role of regulatory standards and agencies.
TOP: Role of The Joint Commission abirb.com/test
MSC: NCLEX®: Safe and effective care environment—management of care
2. The Joint Commission publishes a Sentinel Event Alert aebvirebr.cyomm/toesnt th.
Which of the following is the best example of a sentinel event?
a. Tylenol three tablets are given to a patient when Tylenol two tables were ordered.
b. Code pink is called after a newborn is discovered missing from the nursery.
c. After receiving the correct medication, the patient coambirpb.lcaoimn/steostf
itching all over, and a rash is noted on the patient’s trunk.
d. The patient gets a meal tray intended for the roommate.
ANS: B abirb.com/test
A sentinel event is an unexpected occurrence involving death or loss of limb or function.
Examples of sentinel events include serious medication errors, significant drug reactions,
surgery performed on the wrong body site, blood transfuasbiiorbn.cormea/tecsttions, and
infant abductions. An infant abduction is the best example as it could lead to death or not
be solved. The other examples do not rise to this level of significance.
PTS: 1 DIF: Cognitive Level: Analysis/aAbirnb.acloymz/tiensgt
REF: p. 501 OBJ: Describe the history and evolution of quality in health
care. TOP: Sentinel events
MSC: NCLEX®: Safe and effective care environment—abmirba.cnoamg/teesmt ent of care
3. A nurse is reviewing the technique used to identify the factors involved in an error.
Which statement indicates the nurse has an adequate understanding?
a. “The rapid cycle test is a technique that is widely useadbi.r”b.com/test
b. “A root cause analysis is a process designed to investigate and categorize the
root cause of the event.”
c. “A failure mode and effects analysis is a procedure taobiirnb.vcoemst/tiegsat te the
cause of the error.”
abirb.com/test
abirb.com/
, d. “Define, measure, analyze, improve, control prevents events from occurring.”
ANS: B
abirb.com/test
When an error is analyzed, the primary causes need to be determined so that a workable and
effective solution can be developed. A root cause analysis is such a process designed to
investigate and categorize the root cause of the event. The Six Sigma DMAIC process
(define, measure, analyze, improve, control) is used primabairrbil.cyomfo/tersitmproving
existing processes that do not meet institutional goals or national norms. Rapid cycle tests
are components of continuous quality improvement. A failure mode and effects analysis
(FMEA) is a procedure in product development and operaabitribo.cnosm/mtesatnagement for
analysis of
potential failure modes within a system for classification by the severity and likelihood of
the failures.
PTS: 1 DIF: Cognitive Level:
Compreh e n s i o nm//Utesnt derstanding REF: p. 501
a b irb . c o
OBJ: Identify tools and processes for continuous quality improvement.
TOP: Causation of errors abirb.com/test
MSC: NCLEX®: Safe and effective care environment—management of care
4. A nurse is discussing the Pareto principle (80/20 rule), which leads to the idea of
total quality management. Which person is given credit for thaibsirpb.rcoomce/tsesst in
health care?
a. Peter Pareto
b. Joseph Juran
c. Phillip Crosby abirb.com/test
d. Edward Deming
ANS: B
Joseph Juran is one of the forefathers of quality initiativeasbi.rbH.ceoms/tterestssed the
meaning of the Pareto principle and how it applies to improving quality in all
organizations. Philip Crosby is considered the father of “zero defects.” He often proposed
simplifying things so that everyone could understand. Deming’s teachings embraced the
philosophy that quality is
abirb.com/test
everyone’s responsibility within an
organization.
PTS: 1 DIF: Cognitive Level: Knowledge/Remembering
REF: p. 503 OBJ: Describe the history and evaboirlbu.ctioomn/teostf quality in
health care. TOP: History of quality care
MSC: NCLEX®: Safe and effective care environment—management of care
5. The nurse manager is educating a new hire on The Joint aCbiorbm.commi/tsessit on (TJC).
The manager tells the new hire that TJC mandates the use of continuous quality
improvement and measurement of specific quality outcomes for patients with certain
diagnoses. The teaching has been effective when the new hire makes which of
theabfirob.lcloomw/tienstg statements?
a. “These mandates include patients admitted with acute MI and COPD.”
b. “Outcome measures are mandated for patients with a diagnosis of congestive
heart failure and brain attack.”
c. “Acute renal failure and deep vein thrombosis have
mabairnb.dcoamte/tdestoutcomes by The Joint Commission.”
d. “Outcome measures are mandated for patients admitted with community-acquired
pneumonia and congestive heart abirb.com/test
failure.”
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, abirb.com/test
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