Samenvatting conflicthantering, agressie en de-escalatie
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Course
Conflicthantering, agressie en de-escalatie
Institution
Hogeschool Windesheim (HW)
Samenvatting van het vak conflicthantering, agressie en de-escalatie. Alle gegevens theorie, boeken, lessen en artikelen samengevat in één document. Ook als volledige bundel over het eerste semester te krijgen.
Inhoud
Waar halen ze het lef vandaan?............................................................................................................... 1
Hoofdstuk 1: ......................................................................................................................................... 2
Hoofdstuk 2: ......................................................................................................................................... 3
Hoofdstuk 3: ......................................................................................................................................... 5
Hoofdstuk 4 .......................................................................................................................................... 6
Hoofdstuk 5 .......................................................................................................................................... 7
Omgaan met agressie............................................................................................................................. 10
Hoofdstuk 2: Vormen van agressie en geweld .................................................................................. 10
Hoofdstuk 5: Als een meningsverschil escaleert ............................................................................... 12
Hoofdstuk 11: Agressie en werkplek.................................................................................................. 15
Artikel Mijn en Dijn ................................................................................................................................ 18
Artikel conflictstijlen .............................................................................................................................. 20
Artikel Noodweer en noodweerexces ................................................................................................... 22
Artikel Inspectiestandpunt ‘vastpakken en vasthouden’ ...................................................................... 25
Artikel Andermans territorium .............................................................................................................. 27
Hoofdstuk 9 Onvrijwillige transactie en de gevolgen voor het handelen ............................................. 28
Conflicthantering agressie en de-escalatie – Daphne Roelofs .............................................................. 31
Les 1:................................................................................................................................................... 31
Les 2:................................................................................................................................................... 34
Les 3:................................................................................................................................................... 36
Les 4:................................................................................................................................................... 37
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