Exam (elaborations)
AOM4801 ASSIGNMENT NO.2 YEAR 2023 SOLUTIONS (due date: 29 May 2023)
- Course
- Institution
AOM4801 ASSIGNMENT NO.2 YEAR 2023 SOLUTIONS (due date: 29 May 2023)
[Show more]
Seller
Follow
Mapul
Reviews received
Content preview
AOM4801 ASSIGNMENT 2YEAR 2023
Advanced Operations Management
, Table of Contents
2.1. GOODS AND SERVICE DESIGN ............................................................................................... 4
2.1.1. Research and write a short paper (maximum one typed page) demonstrating an
example of how a company applies concepts of design for environment (DfE). ............................. 4
2.1.2. The CEO of a company which produces and sells Tablet PCs approaches you with a
problem. He knows what his customers want. They want a Tablet PC which is thin, light to carry,
has a long battery life, fast performance and plenty of storage space. However, he does not
know how to translate this “voice of the customer” into specific technical requirements for
manufacturing and service delivery. He has heard about quality function deployment (QFD) and
a matrix called the House of Quality. Can QFD, using the House of Quality matrix, assist your
CEO? How would you advise your CEO accordingly? ......................................................................... 5
2.1.3. Given the following diagram, determine the total system reliability if the individual
component reliabilities are: A = 0.90 B = 0.80 C = 0.90 D = 0.95 ...................................................... 7
2.2. SUPPLY CHAIN DESIGN ............................................................................................................. 8
2.2.1. When making location decisions, trade-offs need to be considered between economic
and non-economic factors. Explore the principal criteria that might be used for locating each of
the following facilities: ................................................................................................................................ 8
2.2.2. “Two ways to configure and run a supply chain are as a push or pull system”. Critically
discuss this statement, with reference to the trade-offs between these two approaches............. 10
2.2.3. An organisation is evaluating the alternative of manufacturing a part themselves or
purchasing the part from an external supplier. The relevant information is as follows: ................ 11
2.3. PROCESS SELECTION, DESIGN AND ANALYSIS .............................................................. 12
2.3.1. The choice of a particular “process” and “type of product” in manufacturing operations
is strongly related to an operation's competitive priorities. With reference to an operation such
as Nampak Glass, provide a valid argument as to why this is the case.......................................... 12
2.3.2. ........................................................................................................................................................... 12
2.3.2- One approach to help understand the relationships between product characteristics for
manufactured goods and process choice is the product-process matrix, first proposed by Hayes
and Wheelwright. Critically discuss this matrix with reference to the value it can provide to
understanding different types of processes, as well as the positioning of an organisation relative
to the diagonal. ......................................................................................................................................... 14
2.3.3- With reference to the operational processes at Nampak Glass, motivate where you
would position their operations on the Hayes and Wheelwright matrix. .......................................... 15
2.4. FACILITY AND WORK DESIGN................................................................................................ 15
, 2.4.1. Assume you have been approached as an expert in operations layouts with regard to
the following four operations: ................................................................................................................. 15
2.4.2. Fantastic Furniture (Pty) Ltd assembles bed-side tables in an assembly line using four
workstations. Management wants an output rate of 200 bed-side tables per day using a 7.5-hour
workday. The sum of the task times is seven minutes per bed-side table. ..................................... 17
2.5. FORECASTING AND DEMAND PLANNING .......................................................................... 19
2.5.1. Operations managers need to pay attention to forecasting of future demand at all
levels of an organisation’s decision making. Critically analyse this statement with reference to
the different planning horizons. .............................................................................................................. 19
2.5.2. Perimeter Security (Pty) Ltd forecasts the following demand for its most popular alarm
system, called the Wireless Tech Pro. .................................................................................................. 20
2.5.3. .......................................................................................................................................................... 20
3. REFERENCES ................................................................................................................................. 26
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Mapul. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $10.71. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
53068 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now