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Unit 2 Business Resources
Pass Criteria 3
P3 – describe the main physical and technological resource required in the operation of a
selected organisation
Physical resources
At Tesco the building they use is essential towards the day to day running of the business. In
order for the business to provide products and services to its customers they will need
different in-house resources to facilitate the smooth running of the business. A building on
its own would not be enough for the store to be fully operational, they need materials such
as; shelves (to display items), fridges and freezers (to keep cold and frozen items in the right
condition until they are sold), tills (so they have a recorded system of what is sold and how
much it costs), lighting, computers (for administration) etc.
Another physical resource that is required for the operation of the business is insurance,
some insurances are required by law for businesses to have this includes employers’ liability
insurance which provides insurance in case anything happens to employees as a result of
the business, Tesco also pays for public liability insurance that covers any injuries to the
public that are caused by negligence. Building and contents insurance is also necessary to
ensure that the store will not lose too much money if the store is ever damaged, vandalised
or stolen from.
Security can be an issue for big companies like Tesco, this is because people find it easier to
steal from big corporations than little independent shops, most Tesco shops are open 24/7
so they hire security staff that are there around the clock, Tesco also uses security cameras
and security tags (on expensive or commonly stolen items) to facilitate the work of the
security guards.
Organisations are required to have policies and provisions for what should happen if an
emergency within the building occurs. If an emergency was to happen all the employees will
know exactly what to do, organisations must also have the equipment within the building
ready to use if necessary.
Technological resources
Tesco uses software that is loaded on to all their technology. The software is the
programme that tells the technological items, like tills, what to do, it is loaded with all the
barcodes of items the store sells which means employees can quickly and easily scan items
and the tills will add it up with the least human labour possible, Tesco would not be able to
operate well if it didn’t have the specific software because the software keeps everything in
check with what’s coming in and what’s coming out.
Experience and skills are necessary for Tesco to work as a business, skills are required for
the higher up jobs in the business such as management.
Intellectual property needs to be kept secret as it is required for Tesco to ensure that new
ideas they come up with to improve the store will not be stolen and used in other
competing stores
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