Lecture 8 SAP – SAP Process Management with SAP Signavio
SAP
Market share leader in enterprise applications software, generates 87% of total global commerce with 46$ trillion
99% of the largest companies are SAP customers, founded in 1972
Ranked number 1 of all software companies in the Dow Jones Sustainability Index for 16 years
Vision: Enable enterprise to become intelligent and sustainable, bring them together in a global network, create a sustainable world
Customer imperatives (Kundenbedürfnisse): Business transformation, supply chain resilience, sustainability outcomes
SAP Signavio
= cloud-based business process management (BPM) software solution that helps organizations to model, analyze, and improve their
business processes. It enables businesses to gain insight into their operations and drive process improvement.
Founded in 2012, start-up spirit inside a global company
Provides a user-friendly, intuitive interface for creating and managing business process models. It uses a drag-and-drop
interface that allows users to easily create and modify process diagrams, as well as a library of pre-built templates and symbols
Support for collaborative process modeling: Multiple users can work on the same process model simultaneously
Process analysis and mining: End-to-end process analysis for enterprise transformation and operation excellence programs
Process and journey modeling: Standardized process and journey management, stimulation and modeling
Process governance and automated execution: Maintain organizational and regulatory compliance of all documents
Process collaboration: Stakeholder alignment and active collaborating across departments
Signavio is the most comprehensive portfolio in process transformation solution: Important to create sustainable intelligent enterprise
Is an end-to-end business transformation suite
Provides the single source of truth for processes
Joins the business and IT operating model
Provides insights and a people-centric approach for better customer experience
Allows fast insights into actions and data-driven decisions for your business
Combines customer experience and operational excellence
Leverage the wisdom of data today to build better solutions for tomorrow
Main feature: Business Process Model and Notation (BPMN)
Open non-proprietary organization
Over 800 members (companies, incl. Signavio)
Focus: Development of international model-based standards for programs, systems and business processes
Business Process Modeling and Notation (BPMN) is the global standard for modeling
= graphical representation language used to model and design business processes
= precise, graphical notation for documenting business processes
Resolves the ambiguities of textual process specifications by visually depicting the sequence of business activities and
information flows needed to complete a specific process
Provides a standardized notation that allows different stakeholders to visualize, analyze, and improve their business processes,
making it easier and more efficient to communicate process information across teams and departments
Allows organizations to define the steps, tasks, and events involved in a process, as well as the interactions between different
stakeholders, such as customers, suppliers, and employees
Enables the modeling of complex workflows, decision-making processes, and exception handling
Difference to basic flow charts: BPMN is focus-orientated (modelling business process and process improvement), use standardized
notation (symbols and rules), are more detailed and include built-in automation capabilities to update data to certain conditions
Benefits
Reach faster agreement on current and future processes through unambiguous models
Encourage stakeholder participation through graphically expressive notations
Facilitate the analysis and improvement of operations
Create a library of process flows, case definitions and business rules to train new employees
Disadvantages
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