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Envoy Air - Airline Terminology & Abbreviations
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Envoy Air - Airline Terminology & Abbreviations
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Envoy Air - Airline Terminology &Abbreviations
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A/C or AC - ANSWER-Abbreviation for the word "aircraft"
AAdvantage Program - ANSWER-The member loyalty program (frequent traveler program) for American
Airlines, which made its debut on May 1st, 1981. It continues to be the largest loyalty program in the
world with more than 70 million members.
Four Elite Tiers - Gold, Platinum, Platinum Pro, Executive Platinum
AFT - ANSWER-Rear (back) of the aircraft
Aisle - ANSWER-A walkway through the center of the aircraft. An aircraft has either one or two aisles.
APU - ANSWER-Auxiliary Power Unit.
The APU provides ground power to the aircraft when the engines are not running. It is mainly used when
the aircraft is parked at the gate.
Arm, Arming (arm or arming the exit) - ANSWER-"Arming" or "to arm" is the process of attaching the
evacuation slide to the A/C floor at departure. When the door is opened in the armed mode, the slide
deploys and inflates.
Bid (or Bidding) - ANSWER-The process of submitting a request for the next month's flying schedule
Bid Packet - ANSWER-The packet produced by Crew Planning containing schedules and information for
the next month. Flight Attendants use the bid packet when bidding.
, Bulkhead - ANSWER-Partition wall used to divide an aircraft into separate cabins and to separate galleys
and lavatories from customers.
Cabin - ANSWER-The aircraft interior, including customer seating area, luggage storage, galleys and
lavatories.
Cabin Service Barrier Strap - ANSWER-A nylon strap attached to each side of the aircraft door. This strap
reminds personnel the exit is unsafe for use.
Catering Papers - ANSWER-A printed list of all food service related inventory that's provided for a flight.
This list is left by the caterer when the food and beverage supplies are delivered.
CC/SS - ANSWER-The two separate codes used to identify different compartments used for storage on
the aircraft. (CC = Coat Closet / SS = Storage Space)
Checking Catering - ANSWER-The process of verifying the contents of what has been placed in the galley
compartments and carts against what is printed on the catering papers.
Cocktail/Beverage Cart - ANSWER-Cart which contains supplies such as ice, soda, milk, water, liquor
miniatures, beer, and wine for a cocktail/beverage service
Concierge Key - ANSWER-The Concierge Key Program is an exclusive program that American Airlines has
for its very top customers. It is by invitation only.
Compliance Check - ANSWER-Flight Attendant verification that customers are adhering to safety
regulations, i.e., seatbelts fastened, luggage stowed, seatbacks forward, etc....
Deadhead, Deadheader and Deadheading - ANSWER-A crewmember traveling on company business as a
passenger and occupies a passenger seat (usually). A deadheader is not part of the working crew.
Deadheading includes being positioned to work a flight from another city or going back home after
working a previous flight.
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