Summary
Samenvatting - Bedrijfsmanagement
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Samenvatting van het vak bedrijfsmanagement in het eerste jaar Internationaal Ondernemen. Gebaseerd op PowerPoints van docenten en eigen notities.
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Inhoudsopgave
Inleiding........................................................................................................................................................ 4
1. Kernaspecten van bedrijfsmanagement...................................................................................................... 4
2. Bedrijfsmanagement in hedendaagse organisatie.......................................................................................5
2.1.1. Verband organisatie, bedrijf & onderneming........................................................................................5
2.1.2. Btw-plichtige KMO’s..............................................................................................................................6
Hoofdstuk 1: Denken over organisatie en management..................................................................................6
1. Wat is organisatiekunde............................................................................................................................. 6
2. Ontstaan van het vakgebied....................................................................................................................... 6
3. Denkrichtingen en persoonlijkheden.......................................................................................................... 7
4. Recente organisatietheorieën vanaf 1980................................................................................................... 9
Hoofdstuk 2: Omgevingsinvloeden............................................................................................................... 11
1. Organisaties............................................................................................................................................. 11
2. Partijen.................................................................................................................................................... 12
3. Omgevingsfactoren.................................................................................................................................. 13
4. Maatschappelijk verantwoord ondernemen............................................................................................. 16
Hoofdstuk 3: Strategisch management......................................................................................................... 18
1. Wat is strategie in het algemeen.............................................................................................................. 18
2. Situatieanalyse (eerste fase).................................................................................................................... 20
3. Hoe missie beoordelen............................................................................................................................. 21
3.1.1. Missie : twee benaderingen voor de fomulering................................................................................21
4. Intern onderzoek of interne analyse......................................................................................................... 22
5. Extern onderzoek of externe analyse........................................................................................................ 23
5.1.1. Taak-omgeving.....................................................................................................................................23
5.1.2. Concurrentie-omgeving.......................................................................................................................24
5.1.3. Concurrentie-analyse...........................................................................................................................24
5.1.4. DESTEP of DEPEST analyse (macro).....................................................................................................25
5.1.5. SWOT...................................................................................................................................................25
6. Strategievormning en vaststellen toekomstbeeld....................................................................................26
6.1.1. Strategiekeuze ontwikkelen: 3 groepen..............................................................................................26
6.1.2. Marktaandeel van de onderneming (Kotler).......................................................................................27
6.1.3. Mate van turbelentie in de omgeving (gevoeligheidsanalyse)...........................................................27
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6.1.4. Expansiestrategie: product-marktmatric Ansoff.................................................................................28
6.1.5. De vier combinaties van Asnoff’s matrix.............................................................................................28
7. Planning en implementatie...................................................................................................................... 28
8. Kritische kanttekeningen: Mintzberg........................................................................................................ 29
8.1.1. Kritische kanttekeningen: strategisch denken....................................................................................29
Hoofdstuk 4: Samenwerkingsverbanden...................................................................................................... 31
1. Samenwerkingsverbanden: strategie........................................................................................................ 31
1.1.1. Samenwerkingsverbanden: doelen.....................................................................................................31
1.1.2. Vormen van samenwerking.................................................................................................................32
1.1.3. Intensiteit van samenwerking.............................................................................................................33
1.1.4. Internationale samenwerkingsverbanden: 3 fasen.............................................................................33
2. Basisvormen van internationaal organiseren............................................................................................34
3. Motieven om samenwerkingsverbanden aan te gaan...............................................................................36
2.1.1. Redenen voor samenwerkingsverbanden...........................................................................................36
2.1.2. Succesfactoren van samenwerkingsverbanden..................................................................................37
4. Samenwerking tussen concurrenten en niet-concurrenten.......................................................................37
4.1.1. Tussen concurrenten...........................................................................................................................37
4.1.2. Tussen niet-concurrenten: 3 vormen..................................................................................................38
5. Organisatorische netwerken..................................................................................................................... 38
6. Fusies en overnames................................................................................................................................ 39
6.1.1. Motieven voor fusie of overname.......................................................................................................39
6.1.2. Autoriteiten voor mededinging...........................................................................................................40
6.1.3. Fase na fusie: implementatie of integratie..........................................................................................40
Hoofdstuk 5: Individu en groepen................................................................................................................ 42
1. Mens in organisaties................................................................................................................................ 42
1.1.1. Persoonlijkheid....................................................................................................................................42
1.1.2. Emotionele intelligentie......................................................................................................................43
2. Motivatie................................................................................................................................................. 43
2.1.1. Motivatietheorieën..............................................................................................................................44
2.1.2. Mensen motiveren..............................................................................................................................45
2.1.3. Overbelasting, stress(preventie) en burn-out.....................................................................................46
3. Groepen en teams.................................................................................................................................... 48
3.1.1. Teammanagement & kenmerken van succesvolle teams...................................................................49
4. Human resource management................................................................................................................. 49
4.1.1. HRM – instrumenten...........................................................................................................................51
5. Toekomst van werk.................................................................................................................................. 53
Hoofdstuk 6: Management en besluitvorming.............................................................................................. 55
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1. Manager en management........................................................................................................................ 55
2. Manager in de organisatie........................................................................................................................ 55
3. Management en besluitvorming............................................................................................................... 58
3.1.1. Besluitvormingsproces........................................................................................................................58
3.1.2. Rationeel besluitvormingsproces........................................................................................................59
3.1.3. Aspecten van besluitvorming..............................................................................................................59
3.1.4. Hulpmiddelen en technieken bij besluitvorming................................................................................61
Hoofdstuk 7: Management en leiderschap................................................................................................... 62
1. Leiderschap.............................................................................................................................................. 62
1.1.1. Manager als leidinggevende................................................................................................................62
1.1.2. Manager en macht...............................................................................................................................62
2. Leiderschapsstijlen................................................................................................................................... 63
2.1.1. Leiderschapsindeling...........................................................................................................................65
2.1.2. Leiderschapsdiagram...........................................................................................................................66
2.1.3. Driedimensionaal leiderschapsmodel.................................................................................................67
2.1.4. Situationeel leiderschap......................................................................................................................68
2.1.5. Transformationeel leiderschap............................................................................................................70
2.1.6. Zelfleiderschap.....................................................................................................................................70
2.1.7. Agile leiderschap..................................................................................................................................71
3. Manager als leidinggevende..................................................................................................................... 72
4. Manager als persoon................................................................................................................................ 73
Hoofdstuk. 8: Besturing................................................................................................................................ 73
1. Besturing van organisaties........................................................................................................................ 73
2. Bedrijfsprocessen..................................................................................................................................... 74
2.1.1. Typen bedrijfsprocessen......................................................................................................................74
2.1.2. Samenhang van bedrijfsprocessen......................................................................................................75
2.1.3. Bedrijfsprocessen en toegevoegde waarde........................................................................................76
2.1.4. Bedrijfsprocessen en kwaliteit.............................................................................................................77
3. Lean Management................................................................................................................................... 77
4. Bestuursniveaus en specifieke taken........................................................................................................ 78
5. Methoden bij het besturen van organisaties............................................................................................. 79
5.1.1. Individugerichte methode...................................................................................................................79
5.1.2. Management by exception..................................................................................................................79
5.1.3. Organisatiegerichte methode..............................................................................................................80
5.1.4. Procesgerichte methode.....................................................................................................................80
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Inleiding
1. Kernaspecten van bedrijfsmanagement
- Omgeving (aspecten uit omgeving van bedrijf)
- Aandeelhouders
- Buurtbewoners
- Financiële instellingen kredietverschaffers banken
- Consumenten
- Concurrenten
Stakeholders
- Leveranciers
- Overheid
- (Huidige) Economische omgeving
- Milieu
- Technologie
- Mensen
- Personeel – HR
- Besturen
- Planning
- Financieren
- Manager
- Structuur (structuur waarop bedrijf wordt georganiseerd)
- Planning
- Strategie
- Logistiek
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