,Introduction
Hello there once again! This time for the last time since my internship is coming to an
end. It is a good time to look back at the past six months. In assessment 1, I
formulated my learning goals and partially analyzed my work environment based on
my observations and findings. After that I completed assessment 2 in which I had my
mid-term evaluation and further analyzed the hotel with the 7S model from McKinsey
based on their core values.
This final and third assessment consists of two parts. The first part is about my
learning goals and the second part is about my internship company and its external
environment. In the first part I write a reflection on the insights I gained and my
learning goals I achieved during my internship period. In the second part, I compare
my internship company with the internship company of another student and the
competitors in the surrounding area.
In this introduction, I would like to thank everyone at Princess Heights for this most
lovely and insightful experience. Everyone has taught me so much and for that I am
endlessly grateful. I will never forget about this experience. It really feels like I have
become part of the Princess Heights family and I am going to miss everyone when I
will go back home in August.
2
, Table of contents
1. You, personal insight and learning goals ........................................................... 4
1.1 General reflection of internship – quality of tasks............................................... 4
1.2 Final reflection of learning goals (Mittendorff) .................................................... 4
1.2.1 Meaningful experience ................................................................................. 4
1.2.2 Insight .......................................................................................................... 5
1.2.3 Reflection on future action ........................................................................... 5
1.2.4 Reflection learning goal overview ................................................................ 5
2. The company, insight, and context ..................................................................... 6
2.1 Bench marking and a perceptual map................................................................ 6
2.1.1 Benchmark versus TUI Blue Fieberbrunn .................................................... 6
2.1.2 Perceptual map of the Princess Heights Hotel ............................................ 9
2.2 Typical topics, how trends are conquered ........................................................ 10
Appendix I Final company evaluation..................................................................... 13
Appendix II Day schedule....................................................................................... 16
Appendix III Fellow students 7S analysis ............................................................... 18
3
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller ilsevbergen. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $4.76. You're not tied to anything after your purchase.