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Pharmacy law - clinical governance
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Pharmacy law - clinical governance summary
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Law 2: Clinical governance - 15.11⚡ Learning outcomes:
Clinical governance - define and list processes
Error reporting:
Responsible governing body
Systems for error reporting
Alerts
Audit
Definition
Understand stages of cycle
Continuing professional development (CPD)
Compulsory requirements
Marking / Process of review
Cycle
⚡ Definition:
🌹 Clinical governance is the system through which NHS organisations are accountable for continuously
improving the quality of their services and safeguarding high standards of care by creating an environment in
which clinical excellence will flourish. (Department of Health)
🌹 It is simply the ‘recognition and maintenance of good practice, learning from mistakes and improving the
quality of services.’ (RPS,2018)
CG is not just a single task, it is a series of processes
⚡ Why is it important to you?
Law 2: Clinical governance - 15.11 1
, Essential services of the NHS community pharmacy contract
Good patient care is essential to pharmacy practice and pharmacists and this underpins the standards which are set
Facilitates the improvement of practice
Safety
Quality
Efficacy
Under the pharmacy contract, in England and Wales, each pharmacy should have an identifiable clinical governance
lead to ensure clinical governance is demonstrated.
⚡ Processes or Pillars:
1. Audit
2. Continuing professional development (CPD)
3. Clinical effectiveness
4. Risk management/error reporting
5. Patient and public involvement
6. Staff management
7. Information
Processes are the main components of CG.
⚡ Audit:
Helps improve patient care and safety, as well as improving practice.
By carrying out an audit you can find out whether an activity or service is meeting the set standards. This allows
you to identify and make improvements. It is a continuous cycle of quality improvement.
Need to do audits as part of your NHS contract – details should be available from your Primary Care Organisation
or Health Board.
A continuous cyclical process
Minimum of two audits per year
Practice based/Pharmacy chosen audit
Health board directed/National audit
Law 2: Clinical governance - 15.11 2
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