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FA2 QUESTIONS AND ANSWERS
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HIGHER EDUCATION PROGRAMMESMEMORANDUM
Academic Year 2023: January – June
Formative Assessment 2: Workplace Psychology (HPSW230-1)
NQF Level, Credits: 6, 12
Weighting: 20%
Assessment Type: Multiple-Choice Questions
Educator: Donnay Manuel
Examiner: Donnay Manuel
Due Date: 12 May 2023
Total: 50 Marks
Instructions:
• This assignment consists of 50 multiple-choice questions.
• Each question is worth one (1) mark.
• It is based on Units 7 – 11: Chapters 10 – 11 and 13 – 17 of your Psychology in
the Work Context textbook.
• All questions are compulsory.
1 HPSW230-1-Jan-Jun2023-FA2-Memo-DF-V.3-12102022
,The following Learning Outcomes (LO’s) are assessed in this paper:
• Unit 7 – Chapter 10:
o Discuss explanations for attraction, affiliation, and aggressive behaviours.
o Explain determinants of interpersonal attraction and aggression.
o Define attraction, affiliation, aggression, and conflict.
o Differentiate between types of aggression and conflict.
o Compare meanings of workplace aggression, bullying, and harassment.
o Discuss methods in the management of aggression and conflict.
• Unit 8 – Chapter 11:
o Illustrate and explain groups as part of the organisational system.
o Define groups and describe types of groups.
o Discuss the stages of group development.
o Explain various aspects of group structure.
o Discuss how group processes influence the effectiveness of groups.
o Explain the facilitation of social learning groups.
o Discuss organisational change and development.
• Unit 9 – Chapter 13:
o Explain criteria for effective personality study.
o Outline the various approaches or paradigms to explain personality.
o Discuss the cultural context of personality study.
o Identify factors that influence personality development.
o Explain approaches in work-related personality research.
o Indicate the practical use of personality concepts in the work context.
o Explain the dimension and domains in personality study.
• Unit 10 – Chapter 14:
o Identify the central themes in psychodynamic theories.
o Recognise the value of psychodynamics when applied to work behaviour.
o Describe the structure of personality as delineated by the main
psychodynamics theorists.
o Explain the development of personality as postulated in the main
psychodynamic theories.
o Describe the healthy personality as viewed by psychodynamic theorists.
o Describe abnormal behaviour as viewed by psychodynamic theorists.
2 HPSW230-1-Jan-Jun2023-FA2-Memo-DF-V.3-12102022
, o Outline the major criticisms of psychodynamics.
• Unit 10 – Chapter 15:
o Explain the behaviourist view of human nature.
o Describe the main assumptions of behaviourism or learning perspectives.
o Discuss learning principles in human motivation.
o Explain how the person and the environment contribute to personality
development.
o Use concepts and examples to illustrate the role of self-control in human
behaviour.
o Explain how faulty learning influences psychological health.
• Unit 11 – Chapter 16:
o Define the concept of a trait and cite examples of traits.
o Describe personality structure by using concepts from one or more trait
approaches.
o List personality traits and fit them into a model of personality traits.
o Identify traits in people and classify them as different types of traits.
o Explain someone’s motivation by using different trait concepts.
o Explain psychological adjustment according to trait approaches.
o Give evidence of why traits are believed to be consistent in people, across
time, and in situations.
• Unit 11 – Chapter 17:
o Explain the basic assumptions of the humanistic perspectives.
o Describe a person’s self-concept by analysing the attributes that
determine the self.
o Illustrate the meaning of the concepts of self-actualisation and peak
experience.
o Sketch the process of self-development according to the humanistic
ideas.
o List and explain humanistic concepts that denote optimal human
functioning and well-being.
3 HPSW230-1-Jan-Jun2023-FA2-Memo-DF-V.3-12102022
, Question 1: (1 mark)
When making new friends, Yumna is usually drawn to people who appear to be friendly
and who dress a certain way.
Identify the concept being portrayed above.
A. Intimacy
B. Affiliation
C. Attraction
D. Aggression
Correct Answer:
C. Attraction (Unit 7 – Chapter 10: p. 213 - Section 10.3.1)
The following Learning Outcome is assessed in this question:
Unit 7 – Chapter 10:
• Define attraction, affiliation, aggression, and conflict.
Question 2: (1 mark)
Cassy and Lizzy do not get along at all. They have very different tastes in music, books
and movies. As such, they avoid interacting with one another.
Identify the concept being portrayed above.
A. Similarity
B. Reciprocity
C. Dissimilarity
D. Complementarity
Correct Answer:
C. Dissimilarity (Unit 7 – Chapter 10: p. 214 - Section 10.4.1)
The following Learning Outcome is assessed in this question:
Unit 7 – Chapter 10:
• Explain determinants of interpersonal attraction and aggression.
4 HPSW230-1-Jan-Jun2023-FA2-Memo-DF-V.3-12102022
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