1.1. Explain the trait approach of measuring employee performance (1 mark). Analyse how
this approach can hinder the administrative and developmental purposes of the performance
management process if it is used to measure employee performance (4 marks). ......................... 3
1.2. Identify ANY FOUR (4 marks) and explain the purposes of performance management
that are manifest at Rhino Holdings (4 marks). Substantiate your answer with reference to the
scenario (4 marks). ................................................................................................................................... 4
1.3. Good performers from each unit doing well at Rhino receive incentives. Classify (1 mark)
and explain with reference to the scenario the type of the incentive offered (2 marks), as well as
its disadvantages (3 marks)...................................................................................................................... 5
1.4. Identify the key performance indicator (KPI) used to measure each unit’s performance at
Rhino. 6
2.1. Create a short scenario of NOT MORE THAN 250 words to illustrate how the following
stages of performance management process: ...................................................................................... 6
2.2. Distinguish among the TWO types of issues that employees can question when
appealing their performance appraisal outcomes/ratings (4 marks). Provide an example of how
each issue occurs during the performance appraisal meeting (4 marks). ......................................... 7
2.3. Describe the concept of “social loafing” (1 mark) and explain how rewards and
punishments can help to deal with it. ...................................................................................................... 8
2.4. Vague feedback and constant criticism are two pitfalls of coaching. Explain how each can
affect employee performance. .................................................................................................................. 9
2.5. Provide any FOUR factors that pose as challenges for human resource management in
the new world of work. Choose amongst the following. ..................................................................... 10
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller dariuscotley. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $10.24. You're not tied to anything after your purchase.