100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
logo-home
HRBUS85 GUIDE 2023 $7.34
Add to cart

Essay

HRBUS85 GUIDE 2023

 42 views  1 purchase
  • Course
  • Institution

THE DOCUMENT CONTAINS THE STRUCTURE AND THE CONTENTS FOR THE ASSIGNMENT. FOR FURTHER ASSISTANCE CONTACT 4

Preview 3 out of 23  pages

  • May 31, 2023
  • 23
  • 2022/2023
  • Essay
  • Unknown
  • A+
avatar-seller
muzavazi47@gmail.com HRBUS85 2023 0717513144




NB: Students must not copy and paste. For clarity, students
are free to call on the provided number and/ email.




1

,muzavazi47@gmail.com HRBUS85 2023 0717513144




THE EFFECT OF PERFORMANCE MANAGEMENT PUBLIC SECTOR:
CASE OF UMFOLOZI LOCAL MUNICIPALITY


MODULE CODE: HRBUS85


NAME OF STUDENT:


STUDENT NUMBER:


ASSIGNMENT 1


YEAR: 2022/3




2

, muzavazi47@gmail.com HRBUS85 2023 0717513144

LITERATURE REVIEW

INTRODUCTION

This chapter analyses the various literature about municipal integrated development
plan (IDP), legal provision that guide performance at uMfolozi municipality and
community involvement in service delivery. National government activities have a
tremendous impact on social and economic development. Therefore, local
governments must closely monitor and review their strategic plans in order to improve
their performance at optimal levels. The effectiveness of state institutions has always
been contested when systems of collective goods and services produced by public
institutions (Linden, 2017:13).

Introduction of Performance management in public sector

In the early 1990s, the concept of performance management was introduced to
manage the performance of government agencies to improve their performance
(Osborne and Gaebler 2017:32). However, this has not contributed improvement in
public institutions in both developed and developing countries (Mafolo, 2016). The
issue of poor performance of government institutions is more severe in developing
countries, ironically where effective government performance is the most needed
(Reddy et al. 2015). For example, local government’s performance in South Africa
(SA) has received increased negative attention because its performance post-
apartheid has remained poor. This evident in the 2019-2020 annual reports of the
National Auditor General (AG), which are compiled by the Supreme Audit Institution
of South Africa and by law the only institution that has the authority to audit and report
publicly on how government (at the national, provincial, and local government levels)
is using taxpayers’ money (Auditor General of South Africa / AGSA 2020).

When South Africa became a democratic country in 1994, the government
fundamentally reformed all branches of government to ensure that public services
were provided equally to all citizens regardless of race, gender, or religion. The RSA
government started the process of transforming into effective, efficient, and economic
manner. This was aimed at addressing and eradicating the legacy of apartheid, which
promoted segregation and discrimination in the country. To achieve this, New Public

3

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

Quick and easy check-out

You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying these notes from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller tatendamuzavazi. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy these notes for $7.34. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

52355 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy study notes for 14 years now

Start selling
$7.34  1x  sold
  • (0)
Add to cart
Added