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Unit 5 Meeting Individual care and support needs
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KOFI ANSAH-KESSON638926
MEETING INDIVIDUALS CARE AND SUPPORT NEEDS
1.0 INTRODUCTION
In this report, I will be discussing how anti-discriminatory practices can be put in
place to support Rob and Jim. Rob is 62 years old has been recently diagnosed
with stroke which is preventing him from moving about in his flat since his
movement is not steady, has been provided with various aids to support but he
does not use them. In this report, I will be talking about how anti-discriminatory
practices can boost his confidence since he is a transvestite. In this same report
is Jim, a 96 year old who has been diagnosed with renal and heart failure. I will
also evaluating how anti-discriminatory can ensure that he is receiving care and
support tailored around his needs since the fact that he is a Methodist can
contradict with the believes of the health and social care professionals that will
be working him. In this report, I will be considering aspects such as how skills
and attributes, people skills and effective communication and other factors can
help promote anti-discriminatory practices. On the hand, I will be evaluating and
justifying how ethical principles and values can help both case studies by
promoting their right, choices, and wellbeing.
2.0 Anti-discriminatory practice
Equality is having the same access to health care and support service for all
individuals irrespective of certain key factors such as their abilities, background, or
their lifestyle. Under the Equality Act 2010, service users ae most likely to be treated
differently based on the following characteristic: age, gender, ethnicity, background
or social class, sexual orientation, lifestyle, their underlying health condition, sexual
orientation, lifestyle, and religious beliefs. Based on that, it is illegal under the
Equality Act 2010 to discriminate against because of the characteristics as it can
result in you being removed from registered bodies register, your dismissal and even
imprisonment barring you from working with vulnerable people.
Diversity on the other hand means appreciating the differences between people and
treating people’s values, beliefs, culture, and lifestyle with respect. An example of
diversity in health and social care is by making sure that the dietary of needs of
Muslims service users in the setting who do not eat pork is respected by providing
them with halal meat. Inequality can occur in any health and social care setting when
staff in the setting fail to deliver care and support based on the fact that their beliefs
varies from that of the service user. It can also occur because of sharing
stereotypical views about a particular age group in the setting. For example, labelling
all older adults in the setting as annoying, plagued by illness and high dependence
on others. This can result in them being treated differently from other in the setting
depriving them from receiving care and support tailored around their needs and
make them a negative self-concept. Diversity as explained earlier embrace the
different views and beliefs of others and ensure that they are respected to promote
their dignity and promote their independence. This prevent them from being
discriminated against. Discrimination can be defined as being treated differently
because of who you are and certain characteristics. Discrimination occurs because
of the individual’s age, sex, gender, race, ethnicity, social beliefs, and other factors.
Under discrimination, there are four types and they include, unfair discrimination,
when a person is treated differently compare with someone else. For example, when
,KOFI ANSAH-KESSON
638926
MEETING INDIVIDUALS CARE AND SUPPORT NEEDS
someone is not considered for a job offer because they are older than another
candidate, even though they have the same qualification and experience. Direct
Discrimination, is when someone treated differently and worse than others because
they are different. For example, a residential care home refusing to accept an
individual because of their sexual orientation. Indirect discrimination, is when an
organisation’s policies and procedures which apply to everyone have the impact that
people within a protected characteristics is highly affected when compared to other
who do not share the same characteristics. For example, when an employer expects
all staff to work on specific days of the week. This is an indirect discrimination
against people of certain religions who cannot work on these specific days. Positive
discrimination, is when a decision is made to favour an individual because there is
something different about them. For example, people with disability and therefore are
not forced to wait in line. All these examples provided will have a massive impact on
the health and wellbeing as it will make them lose their self-esteem and confidence
and make them hostile to care and support leading to self-neglect making them liable
to diseases and infections.
There are various initiatives put in place to prevent discrimination in any health and
social care setting. This can be widening the door in the setting to make it easily
accessible for service users in the setting, empowering them to gain their
independence since they will not rely on others to move them around the setting.
Also, by provide advocacy services for service users in the setting who might lack
the capacity to make informed choices for themselves so that they can use that as a
medium to convey their care needs and preferences. Again, by providing translators
so that service users who speak different language will be able to convey their
preferences to ensure that they are receiving care and support structured around
their needs and to prevent miscommunication which can have a massive impact on
their health, safety, and wellbeing. By promoting anti-discriminatory practices in any
health and social care setting is very beneficial for service users in the setting
because it will promote their health, safety, and wellbeing since they will be able to
convey their views and opinions in the setting, promoting their health, safety, and
wellbeing eventually. Also, it will also boost their confidence, self-esteem and
empower them since they will be able to challenge discriminatory practices in the
setting for their own benefits and other service users since they will be able to
receive care and support tailored around their needs and preferences.
2.1 CASE STUDY1- ROB
Rob will experience direct discrimination because he is a transvestite and enjoy
wearing women clothes will result in people labelling him as a “pervert” and a
“weirdo” since his lifestyle choices and preferences do not conform to theirs. This
can result in him developing a negative self-concept which can lead to social
isolation since he will find it difficult to hangout due to the amount of negative
comments he will receive because of his lifestyle choices and preferences. Also, Rob
is most likely to face indirect discrimination because of being diagnosed with stroke
at an early age. Since society has associated stroke as a disease among older
people, they will start passing stereotypical comments such as “ he is going to
depend on others making him a burden” and other stereotypical comments.
, KOFI ANSAH-KESSON
638926
MEETING INDIVIDUALS CARE AND SUPPORT NEEDS
However, recent study according to an article published by Ncbi.nlm.gov, shows that
even though the cases of stroke is higher among people over the age of 65, there
has been an increase in the risk among people from the age 45 and below. The
amount of comment of comment that Rob will receive because of this stereotypical
behaviours will have a massive impact on his mental wellbeing because since he
already has a genetic vulnerability which is been diagnosed with stroke, the impact
of being discriminated as result of been diagnosed with stroke at an early stage and
coping with the dead of his husband can have a massive impact on his mental
wellbeing, according to the stress diathesis model. It is important to prevent Rob
from being discriminated against because it promotes his health, safety, and
wellbeing. It also ensures that he receive care and support tailored around his needs
and preferences since the professional such as the Occupational therapist working
with him will be able to balance his rights with the risk associated with any decision
he will make about his care and support. Discrimination can be reduced by putting
observational skills into practice. When health and social professionals working with
Jim put their observational skills which covers aspects such as observing any
change in behaviour and monitoring his medication, is very important in preventing
discrimination because by putting your observational skills into practice, the health
and professionals will be able to identify any sudden change in the mood of Rob
based on an action taken or any decision. The sudden change in mood will be an
indicator that he is not happy with that particular action or decision. Based on that,
the necessary support will be provided to him to make sure that his preferred method
of care and support delivery or how he wants a particular action to be carried out will
be made to known to the health and social professionals so that it can be carried out
according to his choices in order to promote his dignity and independence. Also,
since Rob is on medication for his epileptic seizures, health and social care
professionals can monitor his intake by liaising with the pharmacist to ensure that
Rob’s medications are placed in a blister pack and ensuring that the care worker
visiting Rob will ensure that any medication intake is recorded in other to promote his
health and wellbeing.
Also, since Rob has been diagnosed with stroke, it has led to him finding it difficult
to speak clearly making it easy for him to be discriminated against since he will not
be able convey his opinions due to people talking over him. However, if the health
and professionals working with him puts communication skills such as active
listening and rather than talking over him or finishing his sentences for him will boost
Rob’s self-esteem as he will feel valued, boosting his confidence when it comes to
expressing himself in any situation since he is confidence that what he is saying will
be tolerated. Also, when the health and social professionals working with Rob put
their active listening skills into practice when attending to him, will encourage him to
engage in conversations with them and also convey his personal views and opinions
about his care and support rather than relying on other to covey those preferences
across promoting his independence and instil a feeling that he play a role in the
planning and delivery of his care and support. By using this approach will build trust
between the health and social professionals and the Rob as he will be able to
convey matters that borders him and clarify any topics so that it can be addressed to
relieve him from any mental strain that concern will be having on him, promoting his
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