Summary
Samenvatting - Organisatiesociologie (S0A36a)
- Course
- Institution
Deze samenvatting is obv de powerpoint en lesnotities.
[Show more]
Seller
Follow
catomoerman
Reviews received
Content preview
Inhoudsopgave1 INLEIDING.......................................................................................................................................9
1.1 WAAROM ORGANISATIESOCIOLOGIE?..................................................................................................9
2 DEFINITIE, MISSIE EN STRATEGIE VAN ORGANISATIES..................................................................10
2.1 DEFINITIE...................................................................................................................................10
2.1.1 SOCIALE SYSTEMEN...........................................................................................................................10
2.1.2 DOELGERICHT..................................................................................................................................10
2.1.3 FUNCTIONALISEREN EN COÖRDINEREN..................................................................................................11
2.1.4 EXTERNE OMGEVING/EEN OPEN SYSTEEM..............................................................................................12
2.2 TYPES VAN ORGANISATIES..............................................................................................................12
2.3 DYNAMIEK EN STABILITEIT – EEN VOCA WERELD.................................................................................12
2.4 DE ORGANISATIE SOCIOLOGISCH BEKEKEN..........................................................................................13
2.4.1 WEBER...........................................................................................................................................14
2.4.2 RATIONALISME (WEBER)...................................................................................................................14
2.4.3 (SYMBOLISCH) INTERACTIONISME – FOLLET...........................................................................................15
2.4.4 CONFLICTTHEORIE (MARX).................................................................................................................16
2.4.5 FUNCTIONALISME.............................................................................................................................16
2.5 3 KERNPROBLEMEN VAN ORGANISATIES.............................................................................................17
3 STRATEGIE, DOEL, EFFECTIVITEIT..................................................................................................18
3.1 MEANINGFUL SURVIVAL.................................................................................................................18
3.2 ORGANISATIEDOELEN....................................................................................................................19
3.2.1 OVERZICHT DOELEN..........................................................................................................................19
3.3 STRATEGIE..................................................................................................................................19
3.3.1 PORTER’S STRATEGIETYPOLOGIE..........................................................................................................20
3.3.2 MILES AND SNOW’S TYPOLOGIE..........................................................................................................20
3.4 ORGANISATIE-ONTWERP................................................................................................................21
3.4.1 CONTINGENTIEFACTOREN BEPALEN HET ORGANISATIEDESIGN....................................................................21
3.5 EFFECTIVITEIT EN EFFICIËNTIE...........................................................................................................21
3.5.1 CONTINGENTIEBENADERINGEN VOOR HET METEN VAN ORGANISATIE-EFFECTIVITEIT.......................................22
3.5.2 GEWOGEN STAKEHOLDERSBENADERING................................................................................................22
3.5.3 CONCURRERENDE WAARDENBENADERING.............................................................................................24
3.6 EFFECTIVITEITSWAARDEN VAN ORGANISATIES......................................................................................24
4 DE RATIONELE ORGANISATIE BRUNSSON.....................................................................................25
4.1 KRITISCHE REFLECTIE OP DE RATIONELE ORGANISATIE............................................................................25
4.1.1 VAN RATIONEEL INDIVIDU TOT RATIONELE ORGANISATIE...........................................................................25
4.1.2 DE RATIONELE ORGANISATIE KRITISCH GEANALYSEERD..............................................................................25
4.1.3 PARADOX VAN DE REALITEIT...............................................................................................................26
4.2 ORGANISATIES HERVORMEN...........................................................................................................26
4.2.1 FACTORY OF THE FUTURE...................................................................................................................26
4.2.2 ORGANISATIEHERVORMINGEN = RATIONELE HERVORMINGEN....................................................................26
,4.2.3 DE PARADOXEN VAN DE RATIONALITEIT.................................................................................................27
4.2.4 OBSTAKELS VOOR HERVORMINGEN......................................................................................................27
4.2.5 BESLUIT VAN BRUNSSON....................................................................................................................29
5 ARBEIDSDELING............................................................................................................................30
5.1 STRUCTUUR VAN DE ORGANISATIE....................................................................................................30
5.2 MEUBELFABRIEKJE........................................................................................................................30
5.3 ONTWERP..................................................................................................................................31
5.3.1 ORGANISATIEONTWERP.....................................................................................................................31
5.3.2 COÖRDINATIE EN INTEGRATIE..............................................................................................................32
5.3.3 AFSTEMMING OP DE EXTERNE OMGEVING.............................................................................................32
5.4 FUNCTIONELE STRUCTUUR EN STROOMSGEWIJZE STRUCTUUR..................................................................34
5.4.1 SIMPEL EN STABIEL: FUNCTIONEEL.......................................................................................................34
5.4.2 STROOMSGEWIJZE, DIVISIONELE OF GEDECENTRALISEERDE ORGANISATIESTRUCTUUR......................................35
5.4.3 MATRIX ORGANISATIE.......................................................................................................................37
5.5 COÖRDINATIEMECHANISMEN VOOR VERSCHILLENDE INTERDEPENDENTIES IN EEN PRODUCTIEBEDRIJF................37
5.6 GESCHIEDENIS VAN ARBEIDSDELING..................................................................................................38
5.7 ARBEIDSDELINGSPRINCIPES.............................................................................................................38
5.8 ARBEIDSDELING BINNEN BEDRIJFSFUNCTIES.........................................................................................39
5.9 TAYLORISME: BASIS VOOR VERREGAANDE ARBEIDSDELING......................................................................40
6 GLOBALISERING............................................................................................................................42
6.1 INTERNATIONALISERING EN GLOBALISERING........................................................................................42
6.2 INTERORGANISATIONELE SAMENWERKING..........................................................................................43
6.2.1 WAT IS DE RATIONALITEIT OM WERK UIT TE BESTEDEN?...........................................................................43
6.2.2 VERANDERT HET WERK BIJ VERPLAATSING?............................................................................................44
6.3 CONTRAST IN DE UITKOMSTEN.........................................................................................................46
6.3.1 GEBREK AAN OVERZICHT....................................................................................................................46
6.3.2 COMPLEXITEIT..................................................................................................................................46
6.3.3 ONDUIDELIJKE ROLLEN.......................................................................................................................47
6.4 STORINGSGEVOELIGHEID................................................................................................................48
6.4.1 REMEDIE: MEER COÖRDINATIE............................................................................................................48
6.4.2 GEVOLGEN VOOR WERKNEMERS..........................................................................................................48
6.5 CONCLUSIES................................................................................................................................48
7 BUREAUCRATIE.............................................................................................................................49
7.1 GESCHIEDENIS.............................................................................................................................49
7.1.1 FAYOL: ZELFDE PRINCIPES ALS TAYLOR VOOR ADMINISTRATIEF WERK..........................................................49
7.2 KENMERKEN................................................................................................................................49
7.2.1 BUREAUCRATISCH PRINCIPE 1: ARBEIDSDELING EN STANDAARDISATIE..........................................................49
7.2.2 BUREAUCRATISCH PRINCIPE 2: HIËRARCHIE............................................................................................49
7.2.3 BUREAUCRATISCH PRINCIPE 3: SPECIALISATIE.........................................................................................49
7.2.4 BUREAUCRATISCH PRINCIPE 4: FORMALISATIE........................................................................................49
7.2.5 GEORGANISEERDE ONVERANTWOORDELIJKHEID, VERVRAAMDING EN DEMOTIVATIE.......................................50
7.3 SOCIOLOGISCHE PERSPECTIEVEN.......................................................................................................50
7.3.1 WEBER EN BUREAUCRATIE.................................................................................................................50
7.3.2 MARX EN ALIENATIE..........................................................................................................................52
,8 LIDMAATSCHAP EN ORGANISATIE................................................................................................54
8.1 INLEIDING...................................................................................................................................54
8.2 LIDMAATSCHAP EN GRENSVERVAGING: TRIANGULATIE...........................................................................56
8.2.1 TRIANGULATIE.................................................................................................................................56
8.3 DE WERKGELEGENHEIDSVERHOUDING EN DE LABOUR PROCESS THEORY....................................................57
8.4 HAMBURGERMODEL......................................................................................................................58
8.4.1 DE ORGANISATIE ALS OPEN SYSTEEM....................................................................................................58
8.4.2 HET HAMBURGERMODEL....................................................................................................................58
8.5 TWEE ARCHETYPISCHE ORGANISATIEPARADIGMATA..............................................................................61
9 DIENSTENORGANISATIES..............................................................................................................62
9.1 WAT KENMERKT DIENSTEN (TRADITIONELE BENADERING).......................................................................62
9.2 KRITISCHE ANALYSE EN RECENTE TRENDS............................................................................................63
9.2.1 DIENSTEN ZIJN EEN IMMATERIAAL PRODUCT: ✗.....................................................................................63
9.2.2 UNO ACTO:.....................................................................................................................................63
9.2.3 INTERACTIE MET DE KLANT IS INTENSIEF: DE WN HEEFT TWEE BAZEN.........................................................63
9.2.4 DIENSTEN ZIJN ARBEIDSINTENSIEF: ✗...................................................................................................63
9.2.5 KWALITEIT IS PERCEPTIE EN MOEILIJK TE METEN: ✗................................................................................65
9.3 CONCLUSIE.................................................................................................................................66
10 KENNIS IN ORGANISATIES...........................................................................................................67
10.1 KENNISTHEORIE..........................................................................................................................67
10.1.1 EXPLICIETE OF GECODIFIEERDE KENNIS................................................................................................67
10.1.2 IMPLICIETE OF TACIT (STILZWIJGENDE) KENNIS......................................................................................67
10.1.3 RELATIE TUSSEN EXPLICIETE EN IMPLICIETE KENNIS................................................................................67
10.2 KENNISMANAGEMENT.................................................................................................................68
10.2.1 DEFINITIE......................................................................................................................................68
10.2.2 DE RATIONELE KENNISBENADERINGEN................................................................................................68
10.2.3 RESOURCE-BASED THEORIES.............................................................................................................69
10.3 KENNIS IN LABOUR PROCESS THEORY..............................................................................................70
10.4 KENNISTHEORIE EN MANAGEMENT.................................................................................................71
11 TECHNOLOGIE EN DIGITALISERING.............................................................................................72
11.1 INLEIDING.................................................................................................................................72
11.1.1 TECHNOLOGIE................................................................................................................................72
11.1.2 PLAATS IN DE ORGANISATIE..............................................................................................................72
11.2 PRODUCTIETECHNOLOGIE OP ORGANISATIENIVEAU.............................................................................72
11.2.1 TECHNOLOGIE: HET DOEL.................................................................................................................73
11.2.2 ORGANISATIEKENMERKEN VERGELEKEN...............................................................................................74
11.2.3 STARTPUNT: “HUMANS NEED NOT APPLY”...........................................................................................74
11.3 KRITISCHE REFLECTIES EN DEBAT.....................................................................................................74
11.3.1 IMPACT OP BANEN..........................................................................................................................76
11.3.2 TECHNOLOGISCH OPTIMISME............................................................................................................77
11.3.3 TECHNOLOGISCH DETERMINISME.......................................................................................................78
11.3.4 SCENARIO’S...................................................................................................................................79
, 11.4 BESLUITEN EN AANBEVELINGEN......................................................................................................79
12 GASTLES TECHNOLOGIE: COMPLEXER DAN HET LIJKT.................................................................80
12.1 WAT GEBEURT ER IN DE PRAKTIJK?.................................................................................................80
12.2 OPDRACHT................................................................................................................................80
12.3 GELIJKENISSEN EN VERSCHILLEN.....................................................................................................81
12.4 VERKLARINGEN..........................................................................................................................82
12.4.1 VERKLARING 1: ARBEIDSDELING.........................................................................................................82
12.4.2 VERKLARING 2: TECHNOLOGIE ZELF....................................................................................................83
12.5 CONCLUSIES..............................................................................................................................84
13 PLATFORMORGANISATIES..........................................................................................................85
13.1 INLEIDING.................................................................................................................................85
13.2 ON-CALL WORK..........................................................................................................................85
13.2.1 WAT?..........................................................................................................................................85
13.2.2 CONTROLEMECHANISMEN................................................................................................................86
13.2.3 MANAGEMENTFUNCTIES..................................................................................................................86
13.2.4 CENTRALE COÖRDINATIE- EN CONTROLEFUNCTIES.................................................................................86
13.2.5 CONCLUSIE: EEN NIEUWE VORM VAN LIDMAATSCHAP!...........................................................................88
13.3 ONLINE CROWD WORKING............................................................................................................88
13.3.1 AMAZON MECHANICAL TURK............................................................................................................88
13.3.2 KENMERKEN..................................................................................................................................89
13.3.3 WERKNEMERS...............................................................................................................................89
13.3.4 CLIENTS, REQUESTERS.....................................................................................................................89
13.3.5 DE PRODUCTIESTRUCTUUR (1)..........................................................................................................90
13.3.6 HET ORGANISATIE-LIDMAATSCHAP (2)................................................................................................91
1 INLEIDING...................................................................................................................................1
1.1 WAAROM ORGANISATIESOCIOLOGIE?..............................................................................................1
2 DEFINITIE, MISSIE EN STRATEGIE VAN ORGANISATIES................................................................2
2.1 DEFINITIE..................................................................................................................................2
2.1.1 SOCIALE SYSTEMEN.........................................................................................................................2
2.1.2 DOELGERICHT................................................................................................................................2
2.1.3 FUNCTIONALISEREN EN COÖRDINEREN................................................................................................3
2.1.4 EXTERNE OMGEVING/EEN OPEN SYSTEEM............................................................................................4
2.2 TYPES VAN ORGANISATIES.............................................................................................................4
2.3 DYNAMIEK EN STABILITEIT – EEN VOCA WERELD...............................................................................4
2.4 DE ORGANISATIE SOCIOLOGISCH BEKEKEN.........................................................................................5
2.4.1 WEBER.........................................................................................................................................6
2.4.2 RATIONALISME (WEBER)..................................................................................................................6
2.4.3 (SYMBOLISCH) INTERACTIONISME – FOLLET..........................................................................................7
2.4.4 CONFLICTTHEORIE (MARX)...............................................................................................................8
2.4.5 FUNCTIONALISME...........................................................................................................................8
2.5 3 KERNPROBLEMEN VAN ORGANISATIES...........................................................................................9
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller catomoerman. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $10.72. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
67474 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now