CS MGT6203 Data Analytics for Business Self Assessment : Week 12 With Complete Solutions

Self Assessment : Week 12 1. How would you best describe Operations Management? A. Direction and control of process that transform inputs into finished goods and service B. How to make operating machines C. Scheduling of workers on the manufacturing floor D. Deciding what to make Ans: A 2. Which is not a question typically concerned with Operations Management? A. What benefits package should we offer our employees? B. What types of queues should we employ? C. How much capacity do we need? D. What is the critical path of this project? Ans : A 3. Knowledge of Operations Management is essential to most of the business fields? A. True B. False Ans. A 4. In Queueing Theory what two rates do we try to model? A. Exit Rate and Queue Length B. Arrival Rate and Exit Rate C. Payment Rate and Service Rate D. Service Rate and Arrival Rate Ans : D Use the following for Questions 5-7: The manager of a grocery store in Decatur currently provides special service to people who still use checks to pay for food. They have a separate pay/bag line for people who insist on waiting for a dollar total to pull out their checkbook and start writing. On average, 30 customers per hour arrive at the checking pay/bag line and they can be modeled with a Poisson distribution. The clerk at this line can handle an average rate of 35 customers per hour and their service can be modeled with exponential distribution.