6. Organizational Decision Making and Shared Governance
7. Professional Decision Making and Advocacy
8. Communication in the Work Environment
9. Personnel Policies and Programs in the Workplace
Section 3: EXEMPLARY PROFESSIONAL PRACTICE
10. Professional Development
11. Professional Practice and Care Delivery Models and Emerging Practice Models
12. Staffing and Scheduling
13. Delegation of Nursing Tasks
14. Providing Competent Staff
15. Group Management for Effective Outcomes
16. Hospital Information Systems
17. Organizational Structure of Health Care
Section 4: NEW KNOWLEDGE, INNOVATIONS, AND IMPROVEMENTS
18. Improving Organizational Performance
19. Evidence-Based Practice
20. Monitoring Outcomes and the Use of Data for Improvement
Section 5: CONGRATULATIONS
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