Workplace Readiness Skills - Topic Test (Diversity, etiquette)
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Course
Workplace Readiness Skills
Institution
Workplace Readiness Skills
Workplace Readiness Skills - Topic Test (Diversity, etiquette)
Simplified and inaccurate beliefs about groups of people are called -
Stereotypes
Why do some people feel threatened by diversity?
Diversity can be threatening because it forces people to confront their own ignorance and prejudice...
Workplace Readiness Skills - Topic Test (Diversity,
etiquette)
Simplified and inaccurate beliefs about groups of people are called -
Stereotypes
Why do some people feel threatened by diversity?
Diversity can be threatening because it forces people to confront their own ignorance
and prejudices. Diversity introduces a change in behavior or attitude which may
threaten assumptions made by people.
Justify the following statement: "Diversity should exit in the workplace."
Diversity is valuable because it brings a variety of viewpoints, opinions, sets of
experiences to bear against the common goals and problems of the workplace, instead
of a single, possibly inaccurate point of view.
A compromise can only be reached when -
Both sides agree
Describe the purpose of the rules of etiquette.
Rules of etiquette are in place to help people in social situations deal with each other
appropriately. Etiquette helps us to show respect, to be accepted by the larger group
and to show good manners..
When getting feedback from your supervisor, you should make sure that they
know that -
You understand their criticisms
If you share space with other employees, when making phone calls, you should
make sure that you -
Speak only loud enough to be heard on the phone
The understanding, acceptance and celebration of differences among people is
called -
Diversity
Which of the following is a breach of etiquette?
A woman talks on her cell phone at the dinner table
What is the best way to combat stereotypes in the workplace?
The best way to combat stereotypes is to expose those who hold the stereotypes to
positive experiences with the group which they are prejudiced against. Education is the
best way to combat stereotypes. Stereotypes in the workplace are difficult to combat
because many people who believe many people who believe stereotypes may not
realize that they are prejudiced
Gossip during work is -
Distateful
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