Compleet en uitgebreid verslag van kerntaak 1 en 2 voor de opleiding manager retail op mbo niveau 4. in dit verslag vindt je alle informatie die je voor je eigen verslag kan gebruiken. Dit verslag is uiteindelijk beoordeeld met een 8,6. Ik wens jullie veel succes met je eigen verslag!
Kerntaak 2: Coördineert verkoopactiviteiten en voert deze uit 10
W1: Coördineren van hospitality 10
1.1 Werken met klanten 10
1.2 Schoonmaken van winkel interieur/exterieur 10
W2: Verkoopgesprekken voeren en coördineren 11
2.1 Advies verkoop gesprek 11
2.2 Verkoopgesprekken voeren 11
W3: Artikelen op maat of gebruiksklaar maken 11
3.1 Bulkverkoop en winkelpresentaties 11
W4: Verkoop afhandelen 12
4.1 Kassa’s 12
4.2 Zelfscankassa’s 13
W5: Afrekensystemen beheren 14
5.1 Kassa’s tellen 14
1
, W6: Verzoeken, bestellingen en klachten van klanten afhandelen 14
6.1 Klantenbestellingen 14
6.2 Klachten 15
6.3 Wensen van klanten 15
2
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