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IOP2605EXAM
PACK 2023
QUESTIONS WITH
ANSWERS
Email:
,IOP2605
EXAM PACK
2023
LATEST QUESTIONS AND ANSWERS
,Student Number: 41329007
Name: Ntokozo Mhlongo
Module Code: IOP2605
Module Title: Human Capacity Development
Semester 1: Unique Number 650635
Due Date: 15 May 2021
DECLARATION OF AUTHENTICITY
I Ntokozo Mhlongo, student number: 41329007 declare that I am the author of this
assessment document for IOP2605. I further declare that the entire document is my own,
original work and where I used other information and resources, I did s in a responsible
manner. I did not plagiarise in any way and have referenced and acknowledged any
resources that I consulted and used to complete this assignment according to the
requirements of the required style of referencing. By signing this declaration, I acknowledge
that I am aware of what plagiarism is and the consequences thereof. Furthermore, I
acknowledge that I am aware of Unisa’s policy on plagiarism and understand that is there is
evidence of plagiarism within this document Unisa will take action.
Date: 20 May 2021________________________
Place: North Riding, Johannesburg___________
Signature: _______________________________
QUESTION 1
In your own words, discuss the mental models as one of the disciplines of a
learning organisation
The mental models are concepts and values that direct human behaviour and are
used to describe cause and effect as well as give meaning to human experience.
Learning new skills and implementing organisational technologies that enable these
skills to be used in every day practice are both required for developing and
organisation’s working capacity through mental models. Assumptions and
generalisations that are stereotyped, heavily imprinted, profoundly ingrained in our
minds influence our through style, understanding structure, and behaviour. The
mental models are what make up the underlying biases of activities requiring non-
standard skills and problem solving. Mental models are employed to provide
discipline and to help people break free from these patterns and assumptions.
Organizations must first adapt their thinking models, or learn how to think, in order to
become learning organizations.
, Different elements, such as organisational commitment, organisational leadership,
and organisational culture, have an impact on mental models. The mental models
strengthen people's commitment to learning by sharing best practices, and the basis
of a successful organisational leadership is loyal and committed personnel. Leaders
are intended to assume the roles of creators, stewards, and teachers when the
organization has committed employees. The leadership antecedent suggests that
leaders are responsible for learning and establishing a learning environment for
employees so that they can continuously grow their capacities to understand
complexity, clarify vision, and develop common mental models of organizational
culture. The third antecedent, organizational culture, explains people's underlying
assumptions about an organization's values, beliefs, conventions, symbols,
languages, rituals, and myths, which give meaning to membership and are supposed
to direct behaviour.
Knowledge sharing and improved performance are the results of mental models.
When mental models are established and learned throughout an organization, one of
the outcomes is a higher degree of information sharing and creation; for example,
when organizational members develop strong teamwork skills and behaviours such
as mutual help and knowledge sharing, one of the outcomes is a higher level of
knowledge sharing and creation.
QUESTION 2
The importance of e-learning has been emphasised as an enabler and not a
replacement for high quality face-to-face learning and teaching. Horne and Moller
(2014) reflect on a set of domain standards for successful e-learning. In your own
words, critically discuss their standards or conditions for effective e-learning.
E-learning is defined as the use of ICTs to assist or enhance learning, or training
delivered via a digital device such as a smartphone or computer to assist individual
or organizational learning activities. The following are the important standards or
requirements for effective e-learning, Horne and Moller (2014):
• Institutional Commitment: Executive commitment to the e-learning offering in the
form of financial and technical assistance and infrastructure is required for
institutional commitment.
• The availability of technology: E-learning platforms have a lot in common, such
as the ability to share and disseminate information at any time and from any
location to improve social collaboration and increase communication amongst co-
workers.
• Service to e-learners: This entails having a thorough grasp of the learner's needs,
as well as the support and information that must be offered. E-learning can take
on numerous structures and ought to incorporate instructing modes that include
self-guided learning, live e-learning occasions, and some type of face to face
learning.
• Effective instructional design and course development: As domain standards,
instructional design and course creation are essential. The advancement of
compelling internet learning material ought to be founded on demonstrated
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