, D. McGre
- X&Y wo
X WORKERS
X Y WO
- is founded upon the ‘assumption of the mediocrity of the masses’. ASSUMPT
ASSUMPTIONS: • workers
• workers must be supervised or quality and quantity of output will fall. satisfactio
• workers only respect the type of manager that tells them what to do and does • workers
so with complete authority. promotio
• money is the only motivator. • workers
• workers do not want to be involved in the decision-making process. responsib
• workers wish to remain faceless and unknown to management. • workers
• workers have little ambition. noticed, r
CONSEQUENCES: CONSEQU
> strict control of formal methods of communication. > requirem
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