NCCAP exam 2023 with 100% correct answers

Responsibility eing duty Protocols A proper, acceptable & specific guidelines to complete certain tasks. Program design How the program is organized-focused on the needs, interests, abilities & desires of the population. Standards of Practice Guidelines for practice Policy & Procedure Written statements & guides for the department. Program Evaluation To judge & determine if the program is meeting the needs of the population. Volunteer One who freely makes him/herself available to assist in programming or 1:1 support to the residents/clients. Volunteer Recruitment Methods to seek out volunteers. *General (seeking any interested parties) *Targeted (seeking specific people to assist with specific tasks) Volunteer recognition Means to recognize volunteers for their time dedicated to the facility. *Can happen daily with a simple thank you or formally with luncheons, pins & awards. Sensory stimulation Using sensory cues to stimulate the senses in a logical & sensitive manner to generate some sort of emotional response. Validation Therapy Founded by Naomi Feil-focuses accepting the resident where they are & joining their world. Resident Directed Care The model of care which encourages the elder to make decisions about services and care provided and more importantly that staff honor the elder's wishes.