"If a Service Cloud customer wants access to standard Health Cloud Objects, which of
the following licenses is required? Service Cloud license Health Cloud license Sales
Cloud license Service Cloud and Health Cloud license" - correct answerHealth Cloud
license "Which of the following steps are required when setting up a Health Cloud org?
Enable required org features, such as Person Accounts and Shared Contacts Install the
Health Cloud Managed Package Assign the Health Cloud PSL and Health Cloud
Platform PSL to each user Configure the Managed Package to leverage Person
Accounts All of these" - correct answerAll of these True or False - My Domain
registration is required before you can use Lightning components? - correct
answerTRUE "Health Cloud trial orgs are not intended for development and expire after
_________ 30 days 60 days 90 days 365 days" - correct answer30 days "For all new
Health Cloud implementations, Salesforce advises that patients and members should
be modeled using which of the following? Traditional Account-Contact Individual Person
Accounts Individual or Person Accounts Any of these are fine" - correct answer"Person
Accounts " "For all other types of ""person"" entities, such as Caregivers or B2B Sales
contacts, you should use which of the following model(s)? ""Traditional Account-Contact
Person Account Individual Account-Contact and Person Account Account-Contact and
Individual""" - correct answerAccount-Contact and Person Account "Which of the
following best describes what a Person Account is used for? ""Modeling people in
organizations Using two records (account & contact) to present a person as one single
record Linking One Account record to One Contact Record A Person Account and
Individual Account are one in the same""" - correct answerUsing two records (account &
contact) to present a person as one single record "Which existing Salesforce product
does Health Cloud replace? ""Sales Cloud Service Cloud Both Sales and Service Cloud
It does not replace, but extends both Sales and Service Cloud""" - correct answerIt does
not replace, but extends both Sales and Service Cloud "For Person Account Records
wanting to use the timeline view and other functionality, Health Cloud expects that all of
your custom objets associated to the patient are associated to the account via which of
the following? ""Account lookup Contact lookup Account or Contact lookup Health Cloud
does not support the use of custom objects""" - correct answerAccount lookup "A
Salesforce Admin is planning to implement Person Accounts to create a 360 degree
view of the patient at their customer. Which of the following statements are true for
Person Accounts? (Select all that apply) A Person Account is made up of a Household
Record and a Contact Record A Person Account is displayed to users as a single
record that has both Account and Contact fields Person Account = Contact Person
Accounts need to be turned on for your org by Support Once Person Accounts are
enabled in a Salesforce Org, they can't be disabled" - correct answer"A Person Account
is displayed to users as a single record that has both Account and Contact fields Person
Accounts need to be turned on for your org by Support Once Person Accounts are
enabled in a Salesforce Org, they can't be disabled" True or False - The Health Cloud
, product contains a native FHIR interface for integration - correct answerFALSE True or
False - Salesforce integration capabilities allow you to "Extend" the value of your
systems? - correct answerTRUE "With regards to ISV design considerations, HC
Dependent packages include? ""Custom functionality that overlaps with Health Cloud
Direct references to Health Cloud custom objects or fields Usage of standard objects is
consistent with Health Cloud Custom data that overlaps with Health Cloud""" - correct
answer"Direct references to Health Cloud custom objects or fields " True or False -
Health Cloud compatible package installation(s) will succeed without Health Cloud
present? - correct answerTRUE "Salesforce recommends parsing HL7v2 messages
using: Custom Apex Web Services Middleware outside of Salesforce (Mulesoft, Redox,
J2Interactive) HL7v2 ADT connector Salesforce Platform Events API" - correct
answerMiddleware outside of Salesforce (Mulesoft, Redox, J2Interactive) "The HL7
ADT Connector in Health Cloud is appropriate for which of the following message
volume? "">10,001 max messages per hour <1,000 max messages per hour 1,001 -
5,000 max messages per hour 5,000 - 10,0000 max messages per hour""" - correct
answer<1,000 max messages per hour "To distribute and sell applications to
customers, ISVs are required to use which of the following: ""Unmanaged Packages
Both are acceptable Managed Packages Neither are required""" - correct
answerManaged Packages "What are common pathways in working/integrating with
EMRs? ""All of these Cerner HealtheIntent None of these Bring Your Own Integration
Engine Redox""" - correct answerAll of these "The AppExchange contains: ""Certified
expertise Intelligent recommendations Ready-to-install solutions Guided learning paths
All of these""" - correct answerAll of these "Packages leveraging the Claims data model
(part of Payer functionality) require: ""Marketing Cloud Distribute Licenses None of
these Salesforce Connect Licenses Einstein Analytics Licenses""" - correct
answerSalesforce Connect Licenses "Leading Health Tech firms and ISVs are
integrating and building HLS solutions leveraging which product? ""Service Cloud
Marketing Cloud Sales Cloud Health Cloud""" - correct answerHealth Cloud "Which of
these is the focus of Health Cloud? ""Streamline revenue cycle operations for
healthcare systems Provide clinical guidance for organizations to make medical
decisions Improve HLS experience by engaging with patients, providers, and customers
Provide a system of record for patient health data""" - correct answerImprove HLS
experience by engaging with patients, providers, and customers "Health Cloud is an
extension of which core clouds? (Select all that apply) ""Service Cloud Marketing Cloud
Sales Cloud Commerce Cloud FS Cloud""" - correct answer"Service Cloud Sales
Cloud" "Health Cloud was introduced to provide a standardized set of functionality for
the broad healthcare industry, providing 3 key benefits. Which of the following is not a
key benefit of Health Cloud? ""Eliminate the need to completely structure custom
functionality for themselves. Take advantage of Salesforce's 3 yearly releases that
enhance HC functionality. Replace the need for a separate Electronic Health Record
System. Benefit from our extended Partner ecosystem""" - correct answerReplace the
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