MANA 3320 exam Questions With Answers

MANA 3320 exam 2 what is training? - ✔ ✔ an organization's planned efforts to help employees acquire job -related knowledge, skills, abilities, and behaviors, with the goal of applying these on the job. why is employee training important? - ✔ ✔ -Hired employees rarely have per fect skills and abilities for the job. -Nature of today's business environment makes training important. Rapid change requires that employees continually learn new skills. -Growing reliance on teamwork creates a demand for the ability to solve problems in teams, an ability that often requires formal training. What is instructional design? - ✔ ✔ a process of systematically developing training to meet specified needs What are the major stages of instructional design? - ✔ ✔ 1. Assess needs for training 2. En sure readiness for training 3. Plan training program a. objectives b. trainers. c. methods 4. implement training program a. principles of learning b. transfer of training 5. evaluate results of training What is a needs assessment - ✔ ✔ process of evaluating the organization, individual employees, and employees' tasks to determine what kinds of training, if any, are necessary. what 3 questions does a needs assessment answer - ✔ ✔ Organization analysis - What is the context in which training will occur? Person analysis - Who needs training? Task analysis - What subjects should training cover? what is organization analysis - ✔ ✔ looks at training needs in light of: the organization's strategy, resources ava ilable for training, and management's support for training activities. what is person analysis - ✔ ✔ involves answering three questions: Do performance deficiencies result from a lack of knowledge, skill, or ability? Who needs training? Are these employee s ready for training? what is task analysis - ✔ ✔ process of identifying and analyzing tasks to be trained. Based on job analysis Identify needed KSAOs In creating readiness for training what are necessary employee characteristics? - ✔ ✔ Ability to lear n subject matter Favorable attitudes toward training Motivation to learn