1) Supply decisions can affect ________.
A) the balance sheet
B) the income statement
C) neither the income statement nor the balance sheet
D) the income statement and the balance sheet
E) none of the financial metrics
2) On average, the dollars spent with suppliers as a percent of revenues ________.
A) is about equal in service and manufacturing organizations
B) is greater in manufacturing organizations than in service organizations
C) is greater in service organizations than in manufacturing organizations
D) depends on the type of manufacturing process
E) depends on the type of service delivery system
3) The role of supply management is best captured by the following question:
A) How can supply and suppliers help decrease costs and increase revenues?
B) How can supply help suppliers decrease costs?
C) How can supply and suppliers help decrease costs?
D) How can supply help decrease costs and increase revenues?
E) How can supply help decrease costs?
4) To contribute to organizational strategy, the supply department should ________.
A) seek opportunities to provide competitive advantage
B) set realistic expectations for internal customers
C) execute tasks as designed
D) standardize and automate transactions
E) streamline business processes
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