CINTAS HRM CERTIFICATION/100
QUESTIONS AND ANSWERS (A+)
What are the 3 elements of the Cintas Culture -
√Answer :1. Principle Objective
2. Corporate Character
3. Management System
Quiz :Recite the Principle Objective - √Answer :We will
exceed our customer's expectations to maximize the
long term value of Cintas for it's shareholders and
working partners.
Quiz :What are some ways you can ensure the Cintas
Corporate Culture is kept alive at your location? -
√Answer :Leading by example, talking about/teaching
about our culture, meticulous hiring, Reading spirit is the
difference, Spirit Days, Engagement and Endearment
events.
Quiz :Provide an Outline of the Cintas Vision -
√Answer :1. To be recognized as a company that insists
on honesty and integrity in everything we do.
2. To have a talented, diverse, and engaged team of
partners who work safely, are compatible with our
culture and enjoy what they do.
3. To constantly increase our market share in each of
our businesses.
4. To penetrate our customer base with all the products
and services we provide.
5. To take advantage of international expansion
opportunities where markets provide for long term
profitable growth
,6. To identify additional products and services so that
we can ultimately provide a product or service to every
business in North America.
Quiz :On the Corporate WOR what are the numbers that
are important for an HR leader to know? -
√Answer :Total Revenue, Net Income, New Business,
Internal Growth, Projections
Quiz :Using the WOR, how do you know if your location
is "Winning the Week"? - √Answer :Actual vs.
Projections
Quiz :Describe how a Salary Justification Form (SJF)
gets approved. - √Answer :Completed by the Hiring
Manager, Sent to Comp, FLA and SLA for review and
approval
Quiz :What are the qualification for OAA and who
qualifies? - √Answer :Top 50 locations
Internal Growth Min. - Must be >8%
Profit before selling Min. - 23%+
Accounting Audit: 80%+
Min Revenue: $8 Mil
TIR - 2.75 or less
Total Recurring Rental New Business - Meets or
exceeds projections OR >15% contribution
Quiz :OAA Policy Number - √Answer :C - 116
Quiz :Describe the Sales Commission Plan -
√Answer :S - 2210. The base is 41000, 13 week training
period. You make commission on everything you sell.
, The multiplier is based on what items you sell (garments
higher multiplier), car package
Quiz :How can a sales partner maximize their
compensation - √Answer :Bonus structure - tiered
payouts
Quiz :When is commission paid out? -
√Answer :Monthly - typically paid out on the 3rd Friday
of the month.
Quiz :Where can you find the qualifying information for
Sales Summit? - √Answer :S - 2215 Exhibit A
Quiz :Are there any disqualifies for Sales Summit? -
√Answer :If a partner has an at-fault auto accident.
Quiz :What is a sales Captain? - √Answer :Policy S -
2504
The captain's club is a development program for peak
performers. The intent is to provide specific leadership
development.
Quiz :How does a partner become a sales captain? -
√Answer :The Sales Rep must be nominated by Sales
Manager, Application form (S-2405 Exhibit A) completed
and submitted by the applicant, Letter of
recommendation from GM, Interview with Captain's club
selection committee (sales direction and sales VP),
Sales VP to conduct Field Ride with the Captain's Club
Candidate.
QUESTIONS AND ANSWERS (A+)
What are the 3 elements of the Cintas Culture -
√Answer :1. Principle Objective
2. Corporate Character
3. Management System
Quiz :Recite the Principle Objective - √Answer :We will
exceed our customer's expectations to maximize the
long term value of Cintas for it's shareholders and
working partners.
Quiz :What are some ways you can ensure the Cintas
Corporate Culture is kept alive at your location? -
√Answer :Leading by example, talking about/teaching
about our culture, meticulous hiring, Reading spirit is the
difference, Spirit Days, Engagement and Endearment
events.
Quiz :Provide an Outline of the Cintas Vision -
√Answer :1. To be recognized as a company that insists
on honesty and integrity in everything we do.
2. To have a talented, diverse, and engaged team of
partners who work safely, are compatible with our
culture and enjoy what they do.
3. To constantly increase our market share in each of
our businesses.
4. To penetrate our customer base with all the products
and services we provide.
5. To take advantage of international expansion
opportunities where markets provide for long term
profitable growth
,6. To identify additional products and services so that
we can ultimately provide a product or service to every
business in North America.
Quiz :On the Corporate WOR what are the numbers that
are important for an HR leader to know? -
√Answer :Total Revenue, Net Income, New Business,
Internal Growth, Projections
Quiz :Using the WOR, how do you know if your location
is "Winning the Week"? - √Answer :Actual vs.
Projections
Quiz :Describe how a Salary Justification Form (SJF)
gets approved. - √Answer :Completed by the Hiring
Manager, Sent to Comp, FLA and SLA for review and
approval
Quiz :What are the qualification for OAA and who
qualifies? - √Answer :Top 50 locations
Internal Growth Min. - Must be >8%
Profit before selling Min. - 23%+
Accounting Audit: 80%+
Min Revenue: $8 Mil
TIR - 2.75 or less
Total Recurring Rental New Business - Meets or
exceeds projections OR >15% contribution
Quiz :OAA Policy Number - √Answer :C - 116
Quiz :Describe the Sales Commission Plan -
√Answer :S - 2210. The base is 41000, 13 week training
period. You make commission on everything you sell.
, The multiplier is based on what items you sell (garments
higher multiplier), car package
Quiz :How can a sales partner maximize their
compensation - √Answer :Bonus structure - tiered
payouts
Quiz :When is commission paid out? -
√Answer :Monthly - typically paid out on the 3rd Friday
of the month.
Quiz :Where can you find the qualifying information for
Sales Summit? - √Answer :S - 2215 Exhibit A
Quiz :Are there any disqualifies for Sales Summit? -
√Answer :If a partner has an at-fault auto accident.
Quiz :What is a sales Captain? - √Answer :Policy S -
2504
The captain's club is a development program for peak
performers. The intent is to provide specific leadership
development.
Quiz :How does a partner become a sales captain? -
√Answer :The Sales Rep must be nominated by Sales
Manager, Application form (S-2405 Exhibit A) completed
and submitted by the applicant, Letter of
recommendation from GM, Interview with Captain's club
selection committee (sales direction and sales VP),
Sales VP to conduct Field Ride with the Captain's Club
Candidate.
