Summary
Summary - Business Management 2A (231BMG02A2)
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A well layouted, simple and concise breakdown of all the key components that make up Business Management
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CHAPTER 1: AN OVERVEIW OFMANAGEMENT
MANAGERS AND THEIR PLACE IN AN ORGANISATION
ORGANISATIONS ARE COLLECTIONS OF PEOPLE WHO WORK TOGETHER AND COORDINATE THEIR
ACTIONS TO ACHIEVE A WIDE VARIETY OF COLLECTIVE GOALS FOR THE BUSINESS
ANY ORGANISATION HAS THREE CHARACTERISTICS IN COMMON:
o THEY HAVE A PURPOSE. THE PURPOSE OF AN ORGANISATION IS EXPRESSED THROUGH
FORMS OF THEIR GOALS
ORGANISATIONS ARE MADE UP OF EMPLOYEES (PEOPLE). NO GOALS CAN BE ACHIEVED WITHOUT
THE EMPLOYEES THAT MAKE DECISIONS AND PERFORM TASKS TO ACHIEVE GOALS
ORGANISATIONS GROUP PEOPLE TOGETHER IN SOME WAY OR THE OTHER. WHEN MORE THAN ONE
PERSON IS INVOLVED IN HELPING TO ACHIEVE A GOAL, THEY NEED TO BE GROUPED TOGETHER IN
SOME STRUCTURE OR OTHER THAT DEFINES AND LIMITS THEIR BEHAVIOUR.
ORGANISATIONS AS A SYSTEM
A SYSTEM IS A SET OF INTERRELATED PARTS THAT FUNCTION TO ACHIEVE A COMMON PURPOSE
AN ORGANISATION IS AN OPEN SYSTEM
OPEN SYSTEMS (ORGANISATIONS) ARE ASSOCIATED WITH HAVING AN INPUT THAT GETS PROCESSED
TO PRODUCE THE DESIRED OUTPUT (PRODUC OR SERVICE OUTPUT)
MANAGERS VS OPERATIONAL EMPLOYEES
OPERATIONAL EMPLOYEES ARE PEOPLE WHO WORK ON SPECIFIC TASKS BUT DO NOT HAVE ANY
SUPERVISORY ROLE OR AUTHORITY.
MANAGERS ARE CATERGORISED AS TOP, MIDDLE, OR FIRST LINE MANAGERS. THEY ARE RESPONSIBLE
FOR SUPERVISING OPERATIONAL EMPLOYEES AND LOWER LEVEL MANAGERS
MANAGEMENT LEVELS
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