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Management Summary Chapter 1,2,3,8,9,10,11,16,17 & 18
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High quality Management Summary Period 1 & 2 For IBMS
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Management Period 1+2 NotesChapter 1 & 2
Learning objectives of Chapter 1 and 2:
- Managers coordinate and oversee the work of other people so that organizational
goals can be accomplished
- Organizations need managerial skills and abilities in uncertain and complex times
- Managers are critical to getting things done
- The four functions of management are planning organizing leading and controlling
- Managers play interpersonal, informational and decision-making roles
- Managers should possess human, technical and conceptual skills
- Decision making conditions, process, models, styles, biases
Managers: They work in organisations where they coordinate and oversee the work of other
people, in order to accomplish organizational goals in an effective and efficient way.
The four management functions:
- Planning(chapter 8 & 9) -> defining goals, establishing strategies to achieve goals and
developing plans to integrate and coordinate activities.
o For example: What strategies will best be used to achieve the organization’s
long-term and short-term objectives?
- Organizing(chapter 10 & 11) -> Arranging and structuring work to accomplish
organizational goals.
o For example: How many employees should I have report directly to me?
- Leading(chapter 17) -> Working with people to accomplish goals. A leader makes
sure that all the goals are fulfilled within time and other factors.
o How do I react to employees that appear to be unmotivated?
- Controlling(chapter 18) -> monitoring, comparing and correcting work of the others.
o What activities in the organization need to be controlled?
Mintzberg’s theory on Managerial Roles:
- Interpersonal roles
o Figurehead
o Leader
o Liaison
- Decisional roles
o Entrepreneur
o Disturbance handler
o Resource allocator
o Negotiator
- Informational roles
o Spokesperson
o Disseminator
o Monitor
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