IT Essentials Chapter 2 Exam Questions
& Answers 2023/2024
A new technician has joined the IT team and is about to service a heavy printer. What advice would you
give this technician to avoid any injury when transporting the heavy printer to the service area? -
ANSWER-Bend your knees to use the strength in your legs to lift the printer.
How does an inline UPS protect computer equipment against electrical power brownouts and blackouts?
- ANSWER-by using a battery to supply a constant level of voltage
Which circumstance increases the likelihood of ESD damage to a computer? - ANSWER-working in low
levels of humidity
Which condition refers to a reduced voltage level of AC power that lasts for an extended period of time?
- ANSWER-brown-out
What are two significant sources of EMI? - ANSWER-electrical storms, power lines
A technician is unpacking a new PCIe video adapter from an antistatic bag to install the card in a desktop
computer. Which two measures should the technician use to protect the card and other computer
components? - ANSWER-Use a grounded mat on the workbench.
Use a correctly connected antistatic wrist strap.
How should a technician dispose of an empty inkjet printer cartridge? - ANSWER-Follow local regulations
for disposal.
What makes CRT monitor disposal dangerous for a technician who is handling the disposal? - ANSWER-
potential residual high voltage
A technician is troubleshooting connectivity issues to a PC and needs to verify which cable is plugged
into the correct port of the patch panel. What tool should the technician use? - ANSWER-toner probe
& Answers 2023/2024
A new technician has joined the IT team and is about to service a heavy printer. What advice would you
give this technician to avoid any injury when transporting the heavy printer to the service area? -
ANSWER-Bend your knees to use the strength in your legs to lift the printer.
How does an inline UPS protect computer equipment against electrical power brownouts and blackouts?
- ANSWER-by using a battery to supply a constant level of voltage
Which circumstance increases the likelihood of ESD damage to a computer? - ANSWER-working in low
levels of humidity
Which condition refers to a reduced voltage level of AC power that lasts for an extended period of time?
- ANSWER-brown-out
What are two significant sources of EMI? - ANSWER-electrical storms, power lines
A technician is unpacking a new PCIe video adapter from an antistatic bag to install the card in a desktop
computer. Which two measures should the technician use to protect the card and other computer
components? - ANSWER-Use a grounded mat on the workbench.
Use a correctly connected antistatic wrist strap.
How should a technician dispose of an empty inkjet printer cartridge? - ANSWER-Follow local regulations
for disposal.
What makes CRT monitor disposal dangerous for a technician who is handling the disposal? - ANSWER-
potential residual high voltage
A technician is troubleshooting connectivity issues to a PC and needs to verify which cable is plugged
into the correct port of the patch panel. What tool should the technician use? - ANSWER-toner probe
