In this document, you will find the complete Customer Insight Toolin study with the case effects and the associated advice per module (total 7 modules). I completed each part with “sufficient” and therefore received a 6.0 grade for this study. The document is 166 pages long and contains 24,111 ...
OE102: Customer Insight Tooling
Business Studies Inholland Alkmaar
03-07-2023
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Titlepage
Inholland Alkmaar
Bachelor Business studies
OE102: Customer Insight Tooling
Alkmaar, 5 July 2023
Subject: OE102: Customer Insight Tooling
Teacher: Arlette ten Brink – van Wessel
Student: Dani Dorenbos
Student number: 671429
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Preface
The study presented in this report was commissioned by the Hogeschool van Inholland as part of the
OE102: Customer Insight Tooling course. The aim of the research was to provide an overview of the
technical aspects related to the Axel Arigato website, and I am pleased to report that the findings have
been successful in achieving this goal.
I would like to express my sincere gratitude to everyone who supported me throughout the research
process. Firstly, I am grateful to the Inholland University of Applied Sciences for providing me with the
opportunity to undertake this assignment.
I would also like to extend my appreciation to Mrs. Ten Brink-van Weersel, who provided me with
valuable guidance throughout the research project. Her constant availability and willingness to offer
advice and answer any questions that arose was greatly appreciated.
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