3cx Questions and Answers with Verified Solutions

3cx Questions and Answers with Verified Solutions You can receive Voicemail notifications via email, but there is no way to listen to the voice message this way. f A caller connected to a "Standard" Digital Receptionist can directly dial the extension number of a user and get transferred to that extension. t A single Digital Receptionist can handle multiple callers at the same time. t When creating inbound rules, can the destination where the incoming call is routed to, be an outside number? y When calling a Paging Group, audio only flows from the caller to the members of the paging group (one-to-many). t A Ring Group is configured with "Prioritized Hunt" as the ringing strategy. Changing the order of the members will change the behavior of the Ring Group. t Can I provision more than one IP phone to an extension, even if the vendor and/or the models are different? no The Voicemail Transcription (speech-to-text) feature is available only on Pro and Enterprise License Keys. true The order of added extensions in a Ring Group does not matter, regardless of which "Ring Strategy" is used by the Ring Group. f You can auto-delete Voicemails that are X days old. t You have created a "Paging Group" with the "Paging Multicast" ring strategy. Local, remote SBC or remote STUN extensions can auto-answer calls coming from this Paging Group. f The Tunnel Port can be changed after the installation has been completed whereas the SIP Port cannot. f The Voicemail PIN authentication cannot be disabled. f Have a look at the edition comparison page ( f outbound calls drop after 32 seconds you must make sure that SIP ALG is enabled in your firewall device and that the provider supports this. f The QR code can only be found in the 3CX Web Client and in the Welcome Email t The Digital Receptionist destination is chosen based on the DTMF tone the PBX receives from the caller. t You have a SIP Trunk with multiple Numbers/DIDs. For each number, a new trunk needs to be added in 3CX and the DID/MSN needs to be set in the main number field. f The installer sets the OS Timezone accordingly based on what you selected during the Wizard for both Linux and Windows. f You have created a "Paging Group" with the "Paging" ring strategy (not Multicast). Local, remote SBC or remote STUN extensions can be added as members to this paging Group. t When the Digital Receptionist timeout is reached, you can configure what action is taken t The QR code can be found in the 3CX Web Client t The Voicemail Transcription (speech-to-text) feature is available only on Enterprise License Keys. f You can receive Voicemail notifications via email with the voice message attached as a wav file t A supported IP phone can be configured manually by filling in each setting in the web interface of the device one by one. Is the device still covered by 3CX Support when issues occur with the manual configuration? n To configure an individual outbound Caller ID (number) per extension, you do so under: SIP Trunk → "Your Trunk" → Caller ID → Configure Outbound Caller ID. t If you choose to use your own public domain name for a 3CX installation, 3CX will be able to generate Let's Encrypt certificates in the same way it would for 3CX hosted FQDNs. n The Firewall Checker can detect if SIP ALG is enabled on the Firewall that sits between 3CX and the internet. t Review the support guidelines for supported devices ( When remote, the 3CX App only needs to have the Tunnel port (default UDP/TCP:5090) forwarded/NATed on your Firewall. f